TMC is an independent, primarily volunteer organization that relies on ad revenue to cover its operating costs. Please consider whitelisting TMC on your ad blocker and becoming a Supporting Member. For more info: Support TMC

Model 3 Delivery In Ottawa

Discussion in 'Model 3' started by bm3Ottawa, Sep 12, 2019 at 8:11 AM.

  1. bm3Ottawa

    bm3Ottawa New Member

    Joined:
    Thursday
    Messages:
    3
    Location:
    Ottawa
    So I have a problem, I ordered my Model 3 end of August (26th).

    The process so far has been super smooth (until now). I was supposed to get delivery yesterday from Montreal to my home in Ottawa, and waited during the day for the new car. But it didn't arrive. Upon calling them, and investigating further, they found out that the car had accidentally been picked up by the wrong truck, and went to Quebec city instead :(

    They were very apologetic, and the service has been great so far, but I've sold my current car (and gave a 2 day buffer) after my expected delivery date of the 11th. So I have a logistics issue, not to mention the huge disappointment of not getting the car while waiting for it the whole day.

    Any suggestions? They're trying to delivery it directly to Ottawa now from Quebec City, but do you guys have any ideas to get the car sooner in the next 1 or 2 days?

    Thanks!
     
  2. ewoodrick

    ewoodrick Active Member

    Joined:
    Apr 13, 2018
    Messages:
    3,605
    Location:
    Buford, GA
    Crap happens. You got yourself in a bind. Rent a car
     
  3. KenC

    KenC Active Member

    Joined:
    Sep 4, 2018
    Messages:
    1,003
    Location:
    Maine
    Ask Tesla if they'll pay for the Uber?
     
  4. bm3Ottawa

    bm3Ottawa New Member

    Joined:
    Thursday
    Messages:
    3
    Location:
    Ottawa
    It's more if I can ask them for compensation, I can borrow a car for the weekend or rent one, but it's a hassle.

    I called them and told them the situation, so they will try to expedite..

    Question for you guys, can i track my car through the app, right now it just shows the videos?
     
  5. tinyrodent

    tinyrodent Member

    Joined:
    Apr 25, 2019
    Messages:
    40
    Location:
    Ottawa Ontario
    No you can't track the car before taking delivery.
     
    • Funny x 1

Share This Page

  • About Us

    Formed in 2006, Tesla Motors Club (TMC) was the first independent online Tesla community. Today it remains the largest and most dynamic community of Tesla enthusiasts. Learn more.
  • Do you value your experience at TMC? Consider becoming a Supporting Member of Tesla Motors Club. As a thank you for your contribution, you'll get nearly no ads in the Community and Groups sections. Additional perks are available depending on the level of contribution. Please visit the Account Upgrades page for more details.


    SUPPORT TMC