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Model 3 keeps asking for my key card.

G35Rocker

Member
Oct 7, 2018
77
35
Carlsbad, CA
Recently my Model 3 keeps asking for my key card to start the car. I can use my phone to unlock the car, but it keeps asking me to place the key card behind the cup holders to start the car. This just started to happen after the last update. 2019.32.12.2 Any ideas? Thanks!
 

garth_angst

Member
Mar 30, 2019
346
138
long island
Thanks for the tip. I turned off my bluetooth and turned it back on and that seems to have worked!
I had this happen to me for my Moto G5+. Bluetooth off and on works, but then a day or two later, same thing. I never got contacts to work, so I just traded in for a Google Pixel 3a XL today (Moto was having other issue too). Entry works, driving works, and now I even have contacts show up.
 

Phlier

Bluebird
Jun 12, 2019
1,944
3,443
Utah
Yup, my wife's phone started doing this (iPhone XR) as of .12.2. I ended up completely removing all traces of the Tesla app on her phone and reinstalling, making sure that the phone has full background privileges for Bluetooth, location, etc.

This has worked for a day now.
 
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Big Dog

Active Member
Mar 7, 2016
1,653
1,783
Irvine, CA
g35: iPhone?

My wife was whining about that for weeks until I checked her Tesla app on iPhone -- need the Location to be Always on. Her retort: well, I wanted to save battery.

Well, then, welcome to Operator Error.
 
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G35Rocker

Member
Oct 7, 2018
77
35
Carlsbad, CA
g35: iPhone?

My wife was whining about that for weeks until I checked her Tesla app on iPhone -- need the Location to be Always on. Her retort: well, I wanted to save battery.

Well, then, welcome to Operator Error.
Yes, I have an iPhone X, with the latest iOS. My location is Always on. It looks like my situation is fixed. Deleting my phone as a key and re pairing it seems to have worked. But others with this issue might want to check that their location is always on. Thanks!
 
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Wennfred

Supporting Member
Supporting Member
Apr 4, 2019
3,042
2,117
San Diego
Recently my Model 3 keeps asking for my key card to start the car. I can use my phone to unlock the car, but it keeps asking me to place the key card behind the cup holders to start the car. This just started to happen after the last update. 2019.32.12.2 Any ideas? Thanks!
The car isn’t seeing your phone fob, this happened after IOS-13, re-boot your phone if you have the IPhone. That’s all I did and It’s working now.

Fred
 
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