Anyone else having problems connecting the key fob. I inserted the batteries correctly, tried both included batteries in addition to brand new ones. When I place the fob behind the cup holders (where the card goes) it doesn’t detect it. I think I have a faulty one.
Battery will not prevent you from scanning the fob. The battery is only for the push buttons. It has a chip in it and functions exactly like a key card. The battery allows you to lock and unlock the car from a distance by pressing the buttons. If the battery ever goes dead, unlike most fobs, you still have the ability to scan it on the door and center console as a back up. From that respect, it's pretty nice.
Anyway, to answer your question, when I scanned mine, it took a second for the car to pick it up. If you're following the steps correctly, should be able to scan it either way. I would just be patient with it. Unfortunately, there's no set "exact" spot to place the key card or fob, we only know "about" where the chip reader is at. With key fob, i think because it's plastic, thus thicker material covering the chip, it's not quite as sensitive as a key card and you have to be more precise with its location, both on the door and console. I would follow the steps to add the fob, when it tells you to scan it, move it around very slowly on the console in the area where you place the key card to start the car.
Moving it slowly gives you the chance to run over the exact spot of the scanner below the console, while moving slowly allows it the time in needs to pick it up. If you move it around too quickly, with the more limited scanning point, you might just be crossing past the scanner and not giving it time to pick it up when you hit the sweet spot.
Hope that helps. Some other's had the same issues as you. When they tried the above, they got it to work.