Model 3 - Lost both Keycards

[vsubrama]

Model 3 - July 2019 delivery. Lost both Keycards. My iPhone is used to open and drive the car. Now got a new Keycard. When adding it, system is asking for existing Keycard to validate it. My phone doesn’t seem to work for it. What do I do?

 

[run-the-joules]

Schedule a service appointment and be prepared to pay.

 

[N.Y.R.]

How the hell do you lose both keycards? Prepare to pay the stupid tax for that one.

 

[fr100]

Time to buy a new car.

 

[afadeev]

Model 3 - July 2019 delivery. Lost both Keycards. My iPhone is used to open and drive the car. Now got a new Keycard. When adding it, system is asking for existing Keycard to validate it. My phone doesn’t seem to work for it. What do I do?

Option 1: order replacement card online and pay $25 for a new card:
Model 3 Key Card

Option 2: drive to a service center (don't bother setting up an appointment, just go in), and pay $13 for a new card.
Have it coded and leave with one working on the spot.

 

[Bill Foster]

How the hell do you lose both keycards? Prepare to pay the stupid tax for that one.

This.

 

[Rojer Lockless]

 

[KenC]

The OP is in India, maybe SCs are not all that nearby?

 

[tvad]

Could be a troll for clues about how to start and steal a Tesla.

Wouldn't the de facto first step be to contact Tesla through the app...or call Tesla Roadside Assistance, rather than to start a thread in a discussion forum?

Just sayin'...seems like an odd post.

 

[SomeJoe7777]

Option 1: order replacement card online and pay $25 for a new card:
Model 3 Key Card

That will not solve the issue. If both key cards are lost, the service center MUST program a new card to the car using the service laptop. You cannot add a new card to the car yourself without an existing working card.

 

[BluestarE3]

The OP is in India, maybe SCs are not all that nearby?

Since Tesla hasn't launched in India yet, I suspect this could be a gray market car... which could help explain why no key cards are available to the OP... the seller didn't have them.

 

[frankgercojr]

Schedule a service appointment and be prepared to pay.

How the hell do you lose both keycards? Prepare to pay the stupid tax for that one.

This just happened to me. I got a new phone and needed a key card to drive the car. After realizing I had lost both key cards, I scheduled a service appointment to have a new key programmed.

This does not cost a lot!. The invoice was $23.60.

Tesla: "Hello, this is James from Tesla Service preparing your request for service. The cost to reprogram a key card is $23.60. I've generated and sent a quote over to the email we have on file as well for review. Please let me know if you would like to proceed. Reply STOP to unsubscribe."

Me: "I don't have either key by the way. It's still $23.60?"

Tesla: "yeah, that included the labor to program the key card. Reply STOP to unsubscribe."

 

[rono]

Was this a mobile service job or did you have to bring you car into the service center?

This just happened to me. I got a new phone and needed a key card to drive the car. After realizing I had lost both key cards, I scheduled a service appointment to have a new key programmed.

This does not cost a lot!. The invoice was $23.60.

Tesla: "Hello, this is James from Tesla Service preparing your request for service. The cost to reprogram a key card is $23.60. I've generated and sent a quote over to the email we have on file as well for review. Please let me know if you would like to proceed. Reply STOP to unsubscribe."

Me: "I don't have either key by the way. It's still $23.60?"

Tesla: "yeah, that included the labor to program the key card. Reply STOP to unsubscribe."