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Model 3 - Lost both Keycards

afadeev

Active Member
Feb 28, 2019
1,013
1,234
NYC
Model 3 - July 2019 delivery. Lost both Keycards. My iPhone is used to open and drive the car. Now got a new Keycard. When adding it, system is asking for existing Keycard to validate it. My phone doesn’t seem to work for it. What do I do?

Option 1: order replacement card online and pay $25 for a new card:
Model 3 Key Card

Option 2: drive to a service center (don't bother setting up an appointment, just go in), and pay $13 for a new card.
Have it coded and leave with one working on the spot.
 
  • Disagree
Reactions: MountainRatMat
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SomeJoe7777

Marginally-Known Member
Mar 28, 2015
2,271
6,076
Houston, TX
Option 1: order replacement card online and pay $25 for a new card:
Model 3 Key Card

That will not solve the issue. If both key cards are lost, the service center MUST program a new card to the car using the service laptop. You cannot add a new card to the car yourself without an existing working card.
 
Schedule a service appointment and be prepared to pay.

How the hell do you lose both keycards? Prepare to pay the stupid tax for that one.

This just happened to me. I got a new phone and needed a key card to drive the car. After realizing I had lost both key cards, I scheduled a service appointment to have a new key programmed.

This does not cost a lot!. The invoice was $23.60.

Tesla: "Hello, this is James from Tesla Service preparing your request for service. The cost to reprogram a key card is $23.60. I've generated and sent a quote over to the email we have on file as well for review. Please let me know if you would like to proceed. Reply STOP to unsubscribe."

Me: "I don't have either key by the way. It's still $23.60?"

Tesla: "yeah, that included the labor to program the key card. Reply STOP to unsubscribe."
 
Was this a mobile service job or did you have to bring you car into the service center?

This just happened to me. I got a new phone and needed a key card to drive the car. After realizing I had lost both key cards, I scheduled a service appointment to have a new key programmed.

This does not cost a lot!. The invoice was $23.60.

Tesla: "Hello, this is James from Tesla Service preparing your request for service. The cost to reprogram a key card is $23.60. I've generated and sent a quote over to the email we have on file as well for review. Please let me know if you would like to proceed. Reply STOP to unsubscribe."

Me: "I don't have either key by the way. It's still $23.60?"

Tesla: "yeah, that included the labor to program the key card. Reply STOP to unsubscribe."
 

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