Spoke with Tesla Carlsbad again, and again they said I would either need to fly home to take delivery on 26th, or they will release car to someone else. Would not hold it until we return on 1/1. They also would not commit to a date range of when I could receive another M3, just said "could be in the couple of months". I released my VIN. Horrible that they are so focused on Wall Street instead of the customer.
To those who think these stories are fine, and "buy another car" if you're not happy with Tesla, they only have a couple more years of being the best option in town. While they will have a strong product to offer for decades to come, they will have fierce competition in just a few years. Company culture will be so difficult to shift in that time, and their lack of focus on the customer is not a smart move long-term. This is not a start-up, this is the most valuable car company in the world and they act like they are the customer rather than the other way around.
