After following the advice of the tech I spoke to as referenced up thread, my extrapolated range has now returned to 310 miles so I must conclude he gave me good advice. I have not done another 10-100% charge yet since it hasn't been a month but did start only charging when my range gets below 100 miles back up to 70% which again shows between 212-217 so I'm pretty happy. Taking it off the timed charge when I do charge means I usually have to go out and plug in the car to take advantage of the TOU rate but I don't mind doing that. I'm going to try plugging it in, stop the charge and leave it plugged in so the car can use shore power to preheat etc. as needed and I can start the charge via the app without going out to the car in the cold. Really happy with the results so far and I know I will get flack about "but the manual says" blah blah blah. Do what works for you and your own charging habits.
Mind explaining it a little more; like how long you've been doing it, and did it slowly improve?
It sounds like you did a 10% to 100%, and don't plug in until you get to less than 100 miles? Anyways, glad to hear it!