Tholland
Plaid/Black&ebony/21in wheels/OD- 5/31/21
Yup, looks like March it is for those of us who didn't get a VIN. I'll wait till my SA reaches out before cancelling as he is "finding out what's going on", but no way am I going to rent a car for 3 months. At least Porsche had the decency to loan my wife a car for a month when her E-Hybrid was delayed due to emissions certification. Expecting a "tough luck, sorry for the delay" response from Tesla.
This is what I said about a month ago. That a lot of people were going to be upset. I don’t know what happened with the performance cars this year. It could have been they made a lot (or more than they thought for overseas) I saw pictures on Twitter back when the they started shipping overseas. It was a ton of M3P. That could have factored in. They had a tire shortage on the model Y performance for a while. Tesla also switched the tires to Perelli vs Michelin. That could have played a role in it as well. I still think this is NOT the customer fault. If you ordered before thanksgiving you for sure should have a car. But I knew this was coming, vins have to be matched to by a certain time if you are on the east coast or Canada. Of course this it not 100% of the time. But it’s close enough. The demand was high this quarter for sure. And for once they had more demand by a lot vs what they could build. I’m sorry that some of you won’t get your Tesla, myself included. (As I won’t believe it until I see the car tomorrow morning). But to me, Tesla knew this before hand, and the expectations should have been set before getting to this point. That ties back into the customer service experience. Which is where a lot of their issue stems from. If they controlled their QC all year they would have been further along with their deliveries. Tesla is a young company but they are no longer a start up. I stand by that statement. Yes, every company has issues. This is true. But most don’t have this level of communication issues. I think Tesla will go far but their customer service will hold them back from completely evolving into is final form. (Dragon ball z reference for those who don’t know). you’re not alone, lots people didn’t get their car. And they will go on and buy something else. But they will try again later. Tesla hasn’t really changed much how they do things. That shows. it’s just they have to many customers for what they can handle. Until they are ready to slow down a little bit and catch up the other portion, they will be stuck in this wave of up and downs. Giga Tesla will help. But again it all starts with setting the expectations and overall experience from the beginning. First impressions are long lasting. I know for a fact this is our last Tesla. Or at least last time ever buying at the end of the year. But overall I’m happy they are somewhat trying to get a goal accomplished, because that drive and want is what pushed them to get to the top. But it’s way of treating people can also be the decision maker if you stay there.