Had scheduled Tesla service last week and asked for remote diagnosis, this is what they gave back to me. The representative told me no problem found, well I trust this claim but the later explanation of this "minor decrease" make me not feeling so confident about his knowledge. I sincerely hope he is just a representative at customer support, not the Tesla engineer who did the diagnosis.
I'm sorry man. It sucks. Really.
I've also lost a significant amount of energy retention. Not as bad as you of course.
And yes. Talking with the SC won't help. I also get similar explanations: "Everything is normal" ©
I've been tempted to make some public noise about outlier cars such as yours. I always postpone it. But it's so frustrating I don't discard going full speed and finally publish this Website (I already have a very good domain name) and explain publicly that getting a Tesla is like purchasing a lottery ticket.
Yes. A 17.7% loss in a year is a shame but it's under the guarantee conditions.
Can you do anything legal against them? Probably not. But we should at least explain what's going on so that no other people know before purchasing.
I'm at 9.2% loss from the NFP using the OBD diagnostics port. It's frustrating when you see people with only 2/3% loss having used supercharger a lot more and having x3 more kms than me.
This randomness is what makes me crazy. You get a car and assume it will be the same as the next one.
I assumed that the battery could degrade *BASED ONLY ON HOW I USED IT*. Instead the biggest factor is *HOW LUCKY YOU WERE*.
That is the reason I'm so mad at Tesla. They gave me recommendations to take care of the battery. They never mentioned batteries are so inconsistent and that they sell outlier batteries that they won't replace unless they are 30% worse than the rest.
Battery Lottery.