Model 3 Referral Credits Expiry

[jc22zhao]

Hi,

I have a question regarding expiry date of the supercharging credits. I took delivery in June 2019, but due to internal Tesla issues, I never received my credits until September 2019. I emailed the referral program @ Tesla to inquire about credits expiring, and was informed it would expire end of this month.

I was always under the impression that the credits are good for 12 months.

Here's the exact response when I explained my situation:

Thank you for following up with me. At the time that you made your order the referral kilometers were set to expire in 6 months not 12. I can confirm that your expiration date is set correctly and we will not be able to extend it.

If this is the standard policy that applies to everyone, then I can only blame myself for not checking earlier and wasting my remaining 6300km of credits. But I was wondering to all those who got the referral credits, how long does yours last until expiry?
NOTE: I'm interested in those who were the "referee" of the program, i.e. you purchased a Tesla using someone else's code and got the credits.

Here's the clause from Tesla Canada's own website regarding referral credits (Referral Program):

Credits awarded for qualifying referrals are valid for 12 months from the credit award date and can be used toward services, vehicle accessories or new Tesla products. Free Supercharger miles will apply to any vehicles on the same account, and will expire 6 months after the miles are added. Each additional referral will extend the previous expiration date by 6 months up to 36 months. If all mileage on an account is used before expiration, expiration date for the next referral is reset to 6 months.

 

[MexiCanuck]

I ordered in mid-May 2019 and took delivery on June 14, 2019. The information I received was clear that the SuperCharger credits would expire after six months. I expected them to end on December 14, 2019. The unused credits are still in my loot box.

 

[scramies]

I still have credits available after 9 months.

 

[InfinitiGuy]

Although my loot box icon is no longer there, my last supercharging session was still free.

 

[scramies]

I removed my credit card info from account so I would know when the credits were done. Realistically don’t expect it to last past May.

 

[pcons]

I really wish the app would tell you when they expire vs having to email them. I should actually do that. When you get a second referral it stacks an additional 6 months and I had one from end of December so I should still have mine until end of June I guess.

 

[Tz00]

stacks an additional 6 months

I believe it is supposed to be 6 months from the date of the most recent referral, not an additional 6 months. So, for example, a referral in January and February would expire all credits in August, not December.

 

[jc22zhao]

i hope i can use mine even after it "expires" on Feb 29th... I still have over 6000km of supercharging credits left

 

[scramies]

i hope i can use mine even after it "expires" on Feb 29th... I still have over 6000km of supercharging credits left

 

[InfinitiGuy]

Although my loot box icon is no longer there, my last supercharging session was still free.

My loot icon returned and showed some remaining KMs, which I've now used up. This is about 8 months since my last referral.

 

[Techniques]

Referral kms/miles expire 6 months after earning them. Any new referrals you get extend the expiry date and your referral miles another 6 months.

 

[Goodtohave]

Referral kms/miles expire 6 months after earning them. Any new referrals you get extend the expiry date and your referral miles another 6 months.

Referral kms/miles expire 6 months after earning them. Any new referrals you get extend the expiry date and your referral miles another 6 months.

That is what Tesla says but it seems ro be different for everyone

 

[jc22zhao]

It appears i am still able to use my remaining credits after the Feb. 29 expiry date.

 

[Muskol]

I believe it is supposed to be 6 months from the date of the most recent referral, not an additional 6 months. So, for example, a referral in January and February would expire all credits in August, not December.

They keep changing the terms on this without notice. It used to stack 6 months indefinitely. Then they capped at 36 months. Now it looks like 6 months from last...