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Model 3 reservation cancellation... poses to be difficult

Discussion in 'Model 3' started by Malte, Apr 20, 2016.

  1. Malte

    Malte New Member

    Joined:
    Apr 20, 2016
    Messages:
    2
    Location:
    Germany
    Hello,

    has anyone successfully cancelled a Model 3 reservation?

    I have reserved two Model 3 by accident on April 1st - I have written three (friendly) mails so far to cancel the second reservation, but never got any reply.

    First went out to NASales April 2nd as this was the email contact address I could find on the website. Latest one I sent was to [email protected] a week ago without any luck.

    I had hoped for at least some sort of reply. :(

    Thanks for any hints,
    Malte
     
  2. S'toon

    S'toon Knows where his towel is

    Joined:
    Apr 23, 2015
    Messages:
    1,966
    Location:
    SK
    Someone said it's easier just to call in. Try (888) 518-3752
     
  3. nickpants

    nickpants Member

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    Mar 23, 2016
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    Location:
    Satellite Beach Fl
  4. deonb

    deonb Active Member

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    Location:
    Redmond, WA
    I love how we live in a world where you can accidentally buy a car.
     
    • Funny x 7
    • Like x 4
  5. HanSolo

    HanSolo Member

    Joined:
    Apr 14, 2016
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    120
    Location:
    Cincinnati, OH
    Technically he bought the right to reserve a car that he might buy. I can see how someone in a hurry to get their Tesla fix might have accidently chosen a quantity of 2.
     
    • Like x 2
  6. S'toon

    S'toon Knows where his towel is

    Joined:
    Apr 23, 2015
    Messages:
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    Sorry, didn't notice the OP was in Deutschland. Try +49 895 50520217
     
  7. preilly44

    preilly44 Member

    Joined:
    Nov 1, 2014
    Messages:
    91
    Location:
    Bethesda, MD, United States
    I reserved from a store on 3/31. I wanted to reserve two but they reserved (and charged me for) 6. It took them about a week after I called to remove the 6 reservations from the myTesla page. I still haven't received a credit back on my credit card but I'm not concerned.
     
  8. Malte

    Malte New Member

    Joined:
    Apr 20, 2016
    Messages:
    2
    Location:
    Germany
    Thanks for all your replies, I will give them a call and hope they are not too busy atm :)
     
  9. Boourns

    Boourns Member

    Joined:
    Mar 9, 2016
    Messages:
    657
    Location:
    Dallas
    You are more patient that I would be. An unexpected $4k on my credit card statement would be trouble.
     
    • Like x 1

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