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Model 3 reservation cancellation... poses to be difficult

Discussion in 'Model 3' started by Malte, Apr 20, 2016.

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  1. Malte

    Malte New Member

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    #1 Malte, Apr 20, 2016
    Hello,

    has anyone successfully cancelled a Model 3 reservation?

    I have reserved two Model 3 by accident on April 1st - I have written three (friendly) mails so far to cancel the second reservation, but never got any reply.

    First went out to NASales April 2nd as this was the email contact address I could find on the website. Latest one I sent was to [email protected] a week ago without any luck.

    I had hoped for at least some sort of reply. :(

    Thanks for any hints,
    Malte
     
  2. S'toon

    S'toon Knows where his towel is

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    #2 S'toon, Apr 20, 2016
    Someone said it's easier just to call in. Try (888) 518-3752
     
  3. nickpants

    nickpants Member

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    #3 nickpants, Apr 20, 2016
  4. deonb

    deonb Supporting Member

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    #4 deonb, Apr 20, 2016
    I love how we live in a world where you can accidentally buy a car.
     
    • Funny x 7
    • Like x 4
  5. HanSolo

    HanSolo Member

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    #5 HanSolo, Apr 20, 2016
    Technically he bought the right to reserve a car that he might buy. I can see how someone in a hurry to get their Tesla fix might have accidently chosen a quantity of 2.
     
    • Like x 2
  6. S'toon

    S'toon Knows where his towel is

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    #6 S'toon, Apr 20, 2016
    Sorry, didn't notice the OP was in Deutschland. Try +49 895 50520217
     
  7. preilly44

    preilly44 Member

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    #7 preilly44, Apr 21, 2016
    I reserved from a store on 3/31. I wanted to reserve two but they reserved (and charged me for) 6. It took them about a week after I called to remove the 6 reservations from the myTesla page. I still haven't received a credit back on my credit card but I'm not concerned.
     
  8. Malte

    Malte New Member

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    #8 Malte, Apr 21, 2016
    Thanks for all your replies, I will give them a call and hope they are not too busy atm :)
     
  9. Boourns

    Boourns Active Member

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    #9 Boourns, Apr 21, 2016
    You are more patient that I would be. An unexpected $4k on my credit card statement would be trouble.
     
    • Like x 1
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