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Model 3 Tesla may not start alert

Got Tesla model 3 after almost 3 years in waiting 3 weeks ago . After 2 weeks car displayed alert ‘Tesla may not start’ while it was parked. Was able to drive the car after display disappeared after few seconds. Happened again twice in last 1 week. Had to contact Tesla who had not heard about it. Had to drive from Newcastle to Sydney for service. Was told need 2 days to check the car as they had to contact overseas engineers and was given Toyota loan car instead of other electric car. Looks like difficult for regional people who have model 3 issues with the car need to drive it all the way back to Sydney.
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