Model 3 turned off while parked. I could open door and frunk with the phone, but had to use the key card to start it. What happened?

[HVMendenhall]

My Model 3 turned off after 3 days of parking at an airport while connected to ChargePoint. I could open the door and the frunk with the phone app, but I could only start the car with my key card. I've had the car for 2 1/2 years, and this is the first time this happened. What happened?

 

[Kingoglow]

Is your issue that the Telsa wouldn't let you drive with your phone as key?
Try logging out of the app and logging back in.

 

[Knightshade]

When you say open with the app- do you mean opening the app and hitting the button to do it? The app works from anywhere for that, requiring no local connection direct to the car.

Phone as key however (opening door with the physical handle when locked, or starting it just by pressing brake rather than button in app) requires bluetooth...

App should have a phone as key DISCONNECTED or CONNECTED status listed--- once in a while I have to toggle BT to get it back to connected- dunno why but it's pretty rare.

 

[HVMendenhall]

Is your issue that the Telsa wouldn't let you drive with your phone as key?
Try logging out of the app and logging back in.

That was the issue then. After i started the car with the key card, it's been fine ever since. This morning the car turned on as soon as I opened the door and sat down. ??

 

[HVMendenhall]

When you say open with the app- do you mean opening the app and hitting the button to do it? The app works from anywhere for that, requiring no local connection direct to the car.

Phone as key however (opening door with the physical handle when locked, or starting it just by pressing brake rather than button in app) requires bluetooth...

App should have a phone as key DISCONNECTED or CONNECTED status listed--- once in a while I have to toggle BT to get it back to connected- dunno why but it's pretty rare.

When I tried to open the app, it just keep spinning on "waking up". It didn't actually "wake up" until I got home.

 

[ShaolinJ]

I have experienced this a couple of times, it has always been the phone that is the problem. First thing to try is reboot phone

 

[bjrosen]

Make sure Bluetooth is on, if not turn it on. If it is turn it off and then on. If that doesn't work reboot the phone.

 

[thewishmaster]

I had something similar happen with the active key fob just the other week. I was literally inside the car (it didn't turn off or lock, I only hopped out to load groceries) and it refused to start with my foot on the brake. I could use the key fob buttons to lock/unlock but the car wasn't sensing the key for some reason. Ended up using key card to lock/unlock. Working normally since then.