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Model 3 with EAP (or FSD now) not showing blue lines when AP is on, or Nav on AP..what gives?

Discussion in 'Model 3' started by ebaydan777, Mar 27, 2019.

  1. ebaydan777

    ebaydan777 Member

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    Not sure if this is the proper place, but our Model 3 has EAP (or FSD for current AP users) and is missing the blue lines on the left and right of the vehicle, and when on Nav on Autopilot is missing the blue line ahead of it. It doesn't show any of this but does actually work as far as autopilot goes. Scared to use it without the blue lines...any tips?
     
  2. Foxtrotter

    Foxtrotter Member

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    Have you rebooted with the steering wheel buttons?
    That often fixes stuff that is unique like this.
     
  3. ebaydan777

    ebaydan777 Member

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    Ya, first thing I tried but no luck... This happened with 2019.5.15 and now updated to 2019.8.3 and still happening. Not sure what else to do as SC has told us to wait for next update, which we did, received last night and still doing this
     
  4. boaterva

    boaterva Supporting Member

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    Ours is fine on 2019.5.15 and we have an update pending (probably 8.3 which will be loaded tonight). Never seen this error!

    I’d call national support and have them access the car remotely and check things out.
     
    • Informative x 1
  5. Foxtrotter

    Foxtrotter Member

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    I'd get back to your service center and tell them it still didn't fix it.
     
  6. Runebane

    Runebane Member

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    Did you splurge for the full FSD or do you have EAP still? I wonder if having full FSD changed things? Car is currently updating to what I assume will be 8.3 (/edit Yup), but I'm stuck at work until 4pm Pacific before I can see what changed for me ;)
     
  7. boaterva

    boaterva Supporting Member

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    Don’t see how FSD matters? Autosteer should still show the same lines and behavior, no? Serious question. I’ve never had a car without FSD, so....
     
  8. Runebane

    Runebane Member

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    Since they moved features to FSD I was thinking they may have changed how it looks as well. Thus the question. Or it could be a bug, most likely is.
     
  9. Twiglett

    Twiglett Single pedal driver

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    Technically they didn’t move anything.
    If you have EAP then it will function as before. The change is that you just can’t buy a new car with EAP any longer.
    As for the missing display items I’d call support from the car.
     
    • Like x 1
  10. Runebane

    Runebane Member

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    It all depends on how you look at it, but you are correct that those who have EAP still have EAP and they no longer sell EAP but AP which is a neutered version of EAP because they moved features out of it and into FSD :p
     
  11. boaterva

    boaterva Supporting Member

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    But for OP, Autosteer is still in ‘AP’ ( and EAP, of course) and none of this is relevant. :D

    He needs to call national support and have them access the car. ‘Waiting for the next release’ is more BS to get you off the phone, as usual.
     
  12. lolder

    lolder Member

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    Do the power off reboot from the security and safety screen also.
     
    • Like x 1
  13. ebaydan777

    ebaydan777 Member

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    FSD is current EAP for all of you wondering. Old EAP terminology included summons and Nav on AP which is now considered FSD, so that's why I call it that
     
  14. boaterva

    boaterva Supporting Member

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    And the point was as I said it has no relevance to this thread. :D Everyone with any level of AP has autosteer. This thread was about why no blue lines.
     
  15. ebaydan777

    ebaydan777 Member

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    This is correct but just informing those that may be confused.

    In either case, we have tried steering wheel reboot, steering wheel reboot with foot on brake, and also powering off the car for 10+ minutes. Put the vehicle on the freeway, turn AP on, it activates and sits in the lane just fine but no blue lines on either left right or on Nav on AP.
     
    • Like x 1
  16. boaterva

    boaterva Supporting Member

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    So, what does Tesla say when you call national support? That is the only thing that will get results.

    It could be a display or AP computer failure. But you’d think it would fail self test.

    And, seriously, there is no ‘reboot with brake pedal’. I’ve verified this with senior Tesla techs. It (1) just makes people feel better (2) is urban legend and (3) makes sure the car isn’t moving.

    I’ve discussed this at length with several people while troubleshooting my own car issues. (And yes I know it’s even in Tesla troubleshooting doc. It does no harm but doesn’t add a thing.)
     
  17. ebaydan777

    ebaydan777 Member

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    Not sure who you verified with but it was Tesla's National Support (Technical Support) Who asked me to put the foot on the brakes as they are calling this a "harder" reboot than just steering buttons. In Fact two support agents have told me this, so it may have been your advisor who was wrong and not the multiple others who confirmed the foot on brake reset.
     
  18. boaterva

    boaterva Supporting Member

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    The point is that everyone thinks (even internal people) that this is an extra step. I was talking to a very senior person about a failed installation after talking to two others. I’ll bet it’s even jnternal urban legend.

    Next time I talk to someone that isn’t reading a script and knows internals, I’ll ask again.

    It may have started as an easy way to get users to reboot again (a second time) and turned into being ‘different’ when it isn’t. I’ve been asked to reboot again many times and I don’t object. Some people (not saying you) might say ‘why’ and having this ‘deeper’ reboot would make it easy to save time in the usual tech support conversations.

    I’ve done tech support for decades and anything that prevents balky clients is a help. (There used to be an ‘unplug the cable and blow the dust off of the connector’ line. This was to be sure you actually did pull power. :D
    )

    My tech quite readily said there was no difference and all it did was (of course) make sure the car wasn’t in motion. Since you can reboot while driving, that’s irrelevant anyway.
     
  19. ebaydan777

    ebaydan777 Member

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    Tesla Engineering was the second person to advise of this just FYI, not saying they are correct but they went through several motions on this.

    Next step: setup a service with Tesla SC in San Diego, not going to pick the car up until its fixed. Spent too much money to feel unsafe with AP running or even using it...
     
    • Informative x 1
  20. boaterva

    boaterva Supporting Member

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    Yeah, I’ve never heard here or elsewhere of a car where the lines didn’t show up when AP/Autosteer was working. Surprised they couldn’t tell anything via remote access. Best of luck and do report back!
     

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