Tesla Motors Club

My Tesla Model 3 is 11 months old and I haven’t had many problems until today. I tried to charge at a supercharger and I couldn’t get the charging cable to latch properly. I inserted the charger into the port, heard lots of clicking noises and then the charge light went from blue to yellow and charging stopped. I thought it was the charger and so moved to another charger. Same problem. Drove to a different supercharging location. Same problem. Plugged in at home. Same problem. It was a Friday night after 6pm and so I called roadside assistance. They suggested I drive it to a Tesla service center and leave it there until Monday morning and then someone “might” be able to help me. I called and a representative told me I could get a service appointment in 12 days! Why no service for critical maintenance on weekends? Meanwhile I was without a working car. The car had just 22 miles of charge left and I had 100 miles of driving to do over the weekend. The roadside assistance representative had suggested over chat that I see if something was lodged in the charge port. Sure enough, I found this...



It looks like a plastic piece of the left charging pin broke and got wedged into the charge port, which blocked the charger from being fully inserted. After reviewing some posts on this site, and desperate to be able to drive over the weekend, I got a small screwdriver and dislodged the plastic from the charge port, without being electrocuted. After that, I was able to plug in and charge. I will definitely be taking the car in for service on Monday morning. It seems crazy to me that Tesla doesn’t have service over the weekend, especially for critical/safety issues like this. Anyone else been stuck over the weekend with a disabled Tesla? What did you do? Rent a car? I didn’t think I needed a second “back-up” car, until today.