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Model S 70 to 75 Battery Up was a ripoff

Discussion in 'Model S' started by kaltessy, Aug 17, 2017.

?

Did you get over the air battery upgrade?

  1. Yes and it was satisfactory

    22.2%
  2. Yes it was NOT satisfactory

    22.2%
  3. No

    55.6%
  1. kaltessy

    kaltessy New Member

    Joined:
    Jun 21, 2016
    Messages:
    1
    Location:
    atlanta, ga
    Recently purchased over the air 70 to 75 battery upgrade for my 1 year old Model s. Expected increase was 15 miles but actually got 6 miles. Talked to support and they ran diagnostics etc but they said that's all my car will get. 15 is just an estimation and given the car is 1 year old and got 23K miles it's not going to get any more than what it had got which is 6 miles.

    If tesla had told that it was going to get mere 6 miles I would not have wasted my $ and time. Sorry but its a ripoff!!
     
  2. MDMGSO47

    MDMGSO47 Member

    Joined:
    Apr 18, 2016
    Messages:
    382
    Location:
    Greensboro, NC USA
    Look at it this way. You just cured your one year battery degradation and picked up a few extra miles. Since the studies show that the battery degrades primarily during the first year, you are good to go from here.
     
  3. Zaphod

    Zaphod Galaxy President (former)

    Joined:
    Dec 10, 2015
    Messages:
    1,668
    Location:
    Austin, TX
    What are you basing your finding of adding 6 miles? Just looking at what is displayed? Most likely it is now off and needs to be calibrated and let your pack balance. I wouldn't be surprised if you see the displayed range increase.
     
  4. zer0cool

    zer0cool Member

    Joined:
    Apr 26, 2015
    Messages:
    368
    Location:
    charlotte, nc
    That does sound pretty shitty... how much is the update?
     
  5. JPUConn

    JPUConn Member

    Joined:
    Aug 11, 2014
    Messages:
    781
    Location:
    CT
    For $500 you got a new badge and theoretically better resale on your car. That is unfortunate that the range isn't as expected - have you asked Tesla if they can reverse it?

    You went from 65.9 to 72.6 kWh usable but that 72.6 is likely closer to 70 or below with ~4% initial degradation.

    I wonder if the software limited 70 is limited to capacity or just capped at 90% of overall usable capacity - based on your post id question if it's a capacity.

    Per wk057
    • Original 60 – ~61 kWh total capacity, ~58.5 kWh usable.
    • 85/P85/85D/P85D – ~81.5 kWh total capacity, ~77.5 kWh usable
    • 90D/P90D – ~85.8 kWh total capacity, 81.8 kWh usable
    • Original 70 – ~71.2 kWh total capacity, 68.8 kWh usable
    • 75/75D – 75 kWh total capacity, 72.6 kWh usable
    • Software limited 60/60D – 62.4 kWh usable
    • Software limited 70/70D – 65.9 kWh usable
     
    • Informative x 1
  6. CHG-ON

    CHG-ON Still in love after all these miles

    Joined:
    Jun 24, 2014
    Messages:
    3,076
    Location:
    Santa Cruz Mountains, USA
    Yeah, I wouldn't have gone for it. In my 3 years, 10-15-20 miles really doesn't make a difference to me. I rarely used to run my ICE that low either. Sorry you got so little for the money. I think that's bush league on Tesla's part to charge so much for essentially nothing.
     
  7. whitex

    whitex Active Member

    Joined:
    Sep 30, 2015
    Messages:
    1,766
    Location:
    Seattle area, WA
    6.7KWh for $500 isn't a bad price, but since it's at the top of the battery and most people rarely charge above 90%, you'll likely almost never use it. I got the 60->75 upgrade mostly because I worried that Tesla won't be testing their OTA's much on sw limited 60's, and things like cell-balancing which is reported to kick in at 90% will never kick in with sw limited 60.

    That said, see what your description says on the upgrade. If it says 15 miles more but you only got 6, ask for a refund. If they refuse and you want to fight, call your credit card to refuse charges and claim they did not deliver what they sold you - all that only if you feel this is really worth the hassle and pissing off the company that will be servicing your car. I could have sued Tesla for the P85D horsepower they never delivered (in Norway Tesla settled on that one) but honestly, I got better things to do with my time and money. Tesla already lost with me on that one, because rather than buying another P car and handing the older P to my wife, I just bought my wife a non-P car instead.
     
  8. bkp_duke

    bkp_duke Member

    Joined:
    May 15, 2016
    Messages:
    874
    Location:
    San Diego, CA
    You need to force the BMS to re-calibrate to know exactly what the change in range was.

    Run the car to 0 miles (be careful, don't get stranded, etc. - all disclaimers apply), then charge to 100% and see what you get.

    In both our P85s we did this after having them for a year and reclaimed 6 and 8 miles, respectively, of range.

    Not saying that your current observations are wrong, but this could just be a "calibration" issue b/c your car has never been used to charging to a true 100% of pack capacity since you got it.
     
    • Like x 1

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