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Model S Beta Test "Rides" and the Fremont, CA, Factory tour!
- Thread starter gg_got_a_tesla
- Start date
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- Tags
- Model S
NigelM
Recovering Member
You're not alone, I don't have mine yet either. Maybe they're doing something special for us....:wink:
kvietor
Model S VIN 168
Tommy
Member
The invite is in your email provider's spam folder. I have cox as my e-mail provider and when I didn't receive my invite I checked my account "online" and there was the invite sitting in the spam folder.
If your like me, your computer gets incoming email from your internet provider after the provider has separated out they consider spam. Maybe the reply link triggered a red flag.
Thumper
Active Member
Thanks for the tip. I also found my invitation in my provider's (Comcast) spam box. I suspect it is the 48 hour RSVP in the subject line that makes the filter think it is a high pressure sales pitch of some sort. So everyone check those spam boxes!
kvietor
Model S VIN 168
Nope, not in the spam folder. Made several calls and am waiting to hear back. Hope it is just some oversite on their part.
I don't suppose your email has changed since your reservation? Say, from verizon to frontier? If you're in Oregon, for example, they had a buyout. In which case your email on file with your reservation may not be valid.
roblab
Active Member
I found mine in the spam folder. Something to do with the "48 hours !!" Make sure you check.
I've occasionally seen my ISP's spam filter catch Tesla emails. When I heard the response time was 48 hours, I added teslamotors.com to the "whitelist". The message came through with no problems.
Tommy
Member
Just to be clear, the Tesla invite email was on my provider's server spam folder, not my computer's spam folder. To check all of my incoming email meant I had to manually log into my email account via the web.
Normally, I let my computer get my email, however it is set up to not retrieve email flagged as spam, hence the need to manually check the provider's server.
kvietor
Model S VIN 168
Just talked to Angie at Tesla. Looks like my invitation went out but for some reason never made it to my mailbox. Checked the spam filter and still no message. Angie took care of it by taking my reservation over the phone. Thank you Angie! See you all in Fremont.:biggrin:
Might be worth creating a new Gmail account or some such thing online and update your Tesla account with it for good. ISP email accounts are notoriously fickle in general and porting them over to another ISP (if you were to switch) is painful if not impossible usually. My Gmail account is a lot easier to work with to process spam-that-wasn't-meant-to-be.
NigelM
Recovering Member
No invite received, wasn't in the spam folder either. :crying: ....Time to get proactive!
I think so, yes. Gotta juggle some family stuff though.
I think so, yes. Gotta juggle some family stuff though.
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kvietor
Model S VIN 168
Gave Angie your name and location and she said she would look into it. Try 650 681-5026 if you don't hear anything real soon.
Klaus
NigelM
Recovering Member
Thanks. Our local sales guy forwarded my question and Angie took care of it immediately.:smile:
Thumper
Active Member
Have you noticed the invitation says "evening of Oct 1". I was hoping for an all day event. Evening only will not leave much time for a factory tour, a major safety presentation and rides for all who want them!
I bet they will have several Beta vehicles to "ride" in ensuring that everyone gets a chance to experience the car.
Even so... it's already getting quite dark by about 7 pm here in the Bay Area and by Oct 1st, make that 6:00-ish. Define "evening" again? And, do they have something to hide?! ;-)
