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Model S: Cruise control and AP not available

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Hello,

I collected my inventory Model S last week and have never been able to use cruise control or AP.

When I try to engage I always get “Cruise control not available” since day one. Same thing with AP.

I contacted Tesla and everything seems to be ok, and enhance auto pilot active.

Any hint about what’s going on?

Thanks for your help.
 
How many miles has it been driven? Most new cars need to go about 50 miles of calibration time before AP enables itself. You will usually see the lines on the road and the speed signs, etc. when it’s ready to go. My X took about 40 miles.

If it’s been way over that, I’d call Tesla support again and tell them the scoop. Could be misaligned cameras.
 
It has been driven for about 500 miles.

In the first 50 miles when I tried to engage AP, I got a "Calibrating cameras" message, but now only "Auto-steer not available".

I see the lines and the sensors around the car, but I have never seen the cars in front of me. I'm thinking it could be a radar issue.

Thanks for your reply.