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Wiki Model S Delivery Update

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I have not had a good delivery experience. Ordered on 1/3/2018. Only upgrades are paint color and Enhanced Auto Pilot. First delivery date given was first week of March, then March 10, then pushed to March 24. Told car is on the truck and headed to southern CAL on 3/22. Then on evening of 3/23 after bank has cut check for financed portion and I have the check cut for the cash portion, I get a call saying the truck is broken down and the car won't be there until the following Monday. Well Monday, came and went and no car and no call. Finally got a call Wednesday (today) to say the car has arrived, but they are really busy and the earliest pickup date is Friday. I just figured when you spend this much on a car the service would be better. So disappointing and I really feel at this point they should have offered to deliver the car to my house.
 
Ok - Long Post Ahead.
Hopefully this is all new info that will help.
Picked up my new MS 100D today with new MCU and 7 miles on the odometer.
Car was close to perfect.
Zero issues until I attempted to drive away.
I had just paired my phone.
My foot touched the brake inadvertently. A message appeared on the IC indicating that service was required and something about Stearing Assistance being limited. I put it in drive. No power steering. Eventually the message cleared and the power steering worked again, however, oddly my phone was no longer paired, as if I never added it.
They pulled it out of the delivery area into the service drive.
Here’s what they did for me and a few things I learned.
First they fixed the issue of not being able to reboot the MCU with the scroll wheels by doing something they called a “12 volt pull”
(They said any SC would know what that means) It worked! Apparently the latest firmware does not resolve this issue.
There was an update waiting to be installed that they deleted from the car because a newer version was available. Then loaded 10.12 5eadc71.
They informed me that there is another bug (Drive Rail) that caused the loss of power steering and that latest firmware does not fix this either. So here’s what caused it. The door was opened when I pressed the brake. They said to be careful make certain that the door is closed and my seat belt is buckled before pressing the brake. Apparently, engineers are working on both issues.
I was unable to test AP as I only drove it 17 miles to the shop where it’s getting wrapped (SunTek Ultra + 2 coats of Gyeon Quartz G2 MOHS). It will take at least a week :-(
I do like the new navigation voice and IC views (see attached image)
E5793F1E-6A8D-4AC8-9E0E-0DFEA73E2E40.jpeg
 
Congrats on the new family member!! I do love that red!


Is there anyone with May delivery date? I had my MS configured and just playing around for a good month before I actually pulled the trigger and I noticed in February the delivery dates said April and then suddenly they switched to June. So when I ordered March 12th it said June delivery. I read a bunch of theories as to why, but curious if anyone has a May delivery ETA here?
 
Congrats on the new family member!! I do love that red!


Is there anyone with May delivery date? I had my MS configured and just playing around for a good month before I actually pulled the trigger and I noticed in February the delivery dates said April and then suddenly they switched to June. So when I ordered March 12th it said June delivery. I read a bunch of theories as to why, but curious if anyone has a May delivery ETA here?

When I ordered on Feb 24th, it said June delivery, but I got my VIN last week, and my DS said that I should actually get the car delivered in early to mid-May. It is currently/tentatively scheduled for production in late April.
 
I have not had a good delivery experience. Ordered on 1/3/2018. Only upgrades are paint color and Enhanced Auto Pilot. First delivery date given was first week of March, then March 10, then pushed to March 24. Told car is on the truck and headed to southern CAL on 3/22. Then on evening of 3/23 after bank has cut check for financed portion and I have the check cut for the cash portion, I get a call saying the truck is broken down and the car won't be there until the following Monday. Well Monday, came and went and no car and no call. Finally got a call Wednesday (today) to say the car has arrived, but they are really busy and the earliest pickup date is Friday. I just figured when you spend this much on a car the service would be better. So disappointing and I really feel at this point they should have offered to deliver the car to my house.
If it helps, I ordered 12/26 and am still awaiting a delivery date. Promised late March so, delayed a planned business trip, now after I called them I was told vaguely that the delivery truck driver will call “sometime next week probably” when they are on the way. This has been a very disappointing and aggravating process. I literally have no idea why a 12/26 order would be shoved so completely to the back of the line. Heck, even my referral guy ordered on 2/3 and has received delivery. Kind of odd that I have a referral credit and no Tesla. Sorry for the vent. Cautionary tale for others in terms of setting expectations, >90-days wait is possible.
 
If it helps, I ordered 12/26 and am still awaiting a delivery date. Promised late March so, delayed a planned business trip, now after I called them I was told vaguely that the delivery truck driver will call “sometime next week probably” when they are on the way. This has been a very disappointing and aggravating process. I literally have no idea why a 12/26 order would be shoved so completely to the back of the line. Heck, even my referral guy ordered on 2/3 and has received delivery. Kind of odd that I have a referral credit and no Tesla. Sorry for the vent. Cautionary tale for others in terms of setting expectations, >90-days wait is possible.
Well, good luck. Hopefully the delays mean they are fixing all issues. I've also found that the VIN numbers can be deceiving when being used to determine delivery. I've seen later VIN numbers delivered already. My VIN is a 2454... Plus my vehicle only had to travel less than 500 miles from Fremont down to Buena Park. I'm going to just expect a delay and then hopefully I'll be pleasantly surprised if I don't get any cancellation calls before tomorrow's scheduled delivery.
 
When I ordered on Feb 24th, it said June delivery, but I got my VIN last week, and my DS said that I should actually get the car delivered in early to mid-May. It is currently/tentatively scheduled for production in late April.
When I ordered on Feb 24th, it said June delivery, but I got my VIN last week, and my DS said that I should actually get the car delivered in early to mid-May. It is currently/tentatively scheduled for production in late April.

I ordered my MS 75D on 2/26/18. It had said June delivery at the time. 2 weeks later I received a call that my car was going into production the last week of March. My car has now been delivered to my local dealer and I have my appointment for pickup this Saturday, 3/31/18. So excited!! - MS 75D midnight sliver with white seats :)
 
  • Love
Reactions: Red5StandingBy
Congrats on the new family member!! I do love that red!


Is there anyone with May delivery date? I had my MS configured and just playing around for a good month before I actually pulled the trigger and I noticed in February the delivery dates said April and then suddenly they switched to June. So when I ordered March 12th it said June delivery. I read a bunch of theories as to why, but curious if anyone has a May delivery ETA here?
I placed my order 17MAR and I just heard from my Delivery Specialist that my Model S will enter assembly in May for a May delivery. Initially it was slated for a June delivery. I have not received a VIN yet.
 
  • Informative
Reactions: Brettski
Ok - Long Post Ahead.
Hopefully this is all new info that will help.
Picked up my new MS 100D today with new MCU and 7 miles on the odometer.
Car was close to perfect.
Zero issues until I attempted to drive away.
I had just paired my phone.
My foot touched the brake inadvertently. A message appeared on the IC indicating that service was required and something about Stearing Assistance being limited. I put it in drive. No power steering. Eventually the message cleared and the power steering worked again, however, oddly my phone was no longer paired, as if I never added it.
They pulled it out of the delivery area into the service drive.
Here’s what they did for me and a few things I learned.
First they fixed the issue of not being able to reboot the MCU with the scroll wheels by doing something they called a “12 volt pull”
(They said any SC would know what that means) It worked! Apparently the latest firmware does not resolve this issue.
There was an update waiting to be installed that they deleted from the car because a newer version was available. Then loaded 10.12 5eadc71.
They informed me that there is another bug (Drive Rail) that caused the loss of power steering and that latest firmware does not fix this either. So here’s what caused it. The door was opened when I pressed the brake. They said to be careful make certain that the door is closed and my seat belt is buckled before pressing the brake. Apparently, engineers are working on both issues.
I was unable to test AP as I only drove it 17 miles to the shop where it’s getting wrapped (SunTek Ultra + 2 coats of Gyeon Quartz G2 MOHS). It will take at least a week :-(
I do like the new navigation voice and IC views (see attached image)
View attachment 290108

Your car already has the new maps? How are they?
 
Quick update on my delivery delays. According to my delivery advisor they pushed an older version of the firmware to the car (S P100D)and that was causing service alerts. That is why I missed my 3/27 pickup date. That one stung.

As of today 3/29 at 11:11AM - they are now pushing a new version of the firmware (2018.12) and then hopefully things should be good for a delivery tomorrow 3/30. Fingers crossed.