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model S leaking glue under touchscreen

My 2015 model S90D is leaking a clear fluid under the touchscreen. It is very sticky Iand ruined my hat which was underneath. The touchscreen seems ok.
I went to the service center, and was old it is a common problem... but they refused to give me any details on options to fix it - said I needed a service appointment.
I read some threads about this problem and found out that it has not been resolved, and many owners are angry that it is not a warranty item. It seems that Tesla used the wrong glue with too low a temperature rating. I do not have air bubbles in my display, but I'm worried about what will happen.
Has anyone had a resolution from Tesla? It is clearly a manufacturing defect.
 

Huachipato

Member
Jul 16, 2019
331
253
Murphy, TX
Very common issue. The fix is to replace the screen with a new one. My screen had bubbles but I never saw the goo. It got really bad quickly with the Instrument Cluster.

The better option is to probably just go for the MCU2 Upgrade for $1500 ($2K if you want to keep Radio function) and have both screens replaced and get a new better computer while you are at it.
 

FoxSTL2HOU

Member
Nov 12, 2018
538
317
HOU
Very common issue. The fix is to replace the screen with a new one. My screen had bubbles but I never saw the goo. It got really bad quickly with the Instrument Cluster.

The better option is to probably just go for the MCU2 Upgrade for $1500 ($2K if you want to keep Radio function) and have both screens replaced and get a new better computer while you are at it.
*in Mando voice*
This is the way.

(speaking as someone who had both screens bubble+leak but at separate times, the first a couple weeks before the MCU2 upgrade was made available, and has spent more on just the screens than the screens+MCU2+radio upgrade now costs)
 

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