May be someone had this experience. After I pull up a parking space with one of those concrete block, I was sure I did not hit it. After shopping and loaded up the car, I proceeded to back out of the space and heard a loud noise from the front. The left side of the lower bumper was ripped out. I know I bought a 10-15lb water melon but is it heavy enough to lower the car of the variable suspension system lowered itself for some reasons. It was set a normal height. Now is the frustrating part. It took 2 weeks to get an appointment at Costa Mesa Service Center in So Cal. just to have them looked at the damage. I was told, obviously the lower bumper needed to be replaced. 3 weeks later, I still could not get anyone to tell me if my part has arrived. I have been driving with a rope holding the bumper to the front hood. Also, I could not get an estimate of how much it will cost. Tesla has been increasing sales of so many cars with out expanding their service network. Getting an appointment is a royal pain in the neck. When I made the appointment, I specified I need a loaner. The day before the appointment, I got a text telling me all their loaner cars had been sold out. They offer Ulber to shutter me around. It was good I did not plan to drive to Vegas that day.