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TRod

Member
Aug 21, 2019
28
6
Chicago
My 2016 Model S 70D , 51K miles, Master Charger failed, twice apparently. It allows charging as usual (no red charge port lights) but I'm told it is sending fake "charge cable connection" signals to the charge port which prohibits me from putting the car in drive. I had this happen September 2020 and one Tesla service center said it was the master charger and another center said it was the charge port ($600). I replaced the charge port and had no other problems until now.

In June 2021 It again failed to allow DRIVE and this time the Charge Port replacement Tesla service center said it's now the Master Charger ($2600). I thought since another Tesla service center diagnosed the Charger Failing where this location replaced the charge port as the diagnosis ($600+), I could have gotten that cost deducted from my current service charge. They said no.

When the Master Charger unit failed, I was in the middle of the highway during rush hour and was in immediate danger. The police had to come rescue me. Thought I would be rear ended at any time.

I'm told by some this unit fails at different mileage points and has no connection to user usage. The owner is not causing the failure. I dont use Super Charging (since they unceremoniously stripped away free supercharging ), using my own charge station. So, should this be a warranty covered part ( Recall Model S Gen 1 Master Chargers ) or should owners just incur the $3000 car purchase price surcharge randomly like an unfortunate lottery? Tesla didnt want to say it happens often but they also didnt say it was something the driver causes.

I think there should be a recall of Model S Gen 1 Master Chargers and tesla should upgrade them not to fail. Its clearly a design failure issue which allows for intermittent extremely costly failures.

Your thoughts?
 

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gmo43

Member
Jun 24, 2014
361
574
Mesa
My 2016 Model S 70D , 51K miles, Master Charger failed, twice apparently. It allows charging as usual (no red charge port lights) but I'm told it is sending fake "charge cable connection" signals to the charge port which prohibits me from putting the car in drive. I had this happen September 2020 and one Tesla service center said it was the master charger and another center said it was the charge port ($600). I replaced the charge port and had no other problems until now.

In June 2021 It again failed to allow DRIVE and this time the Charge Port replacement Tesla service center said it's now the Master Charger ($2600). I thought since another Tesla service center diagnosed the Charger Failing where this location replaced the charge port as the diagnosis ($600+), I could have gotten that cost deducted from my current service charge. They said no.

When the Master Charger unit failed, I was in the middle of the highway during rush hour and was in immediate danger. The police had to come rescue me. Thought I would be rear ended at any time.

I'm told by some this unit fails at different mileage points and has no connection to user usage. The owner is not causing the failure. I dont use Super Charging (since they unceremoniously stripped away free supercharging ), using my own charge station. So, should this be a warranty covered part ( Recall Model S Gen 1 Master Chargers ) or should owners just incur the $3000 car purchase price surcharge randomly like an unfortunate lottery? Tesla didnt want to say it happens often but they also didnt say it was something the driver causes.

I think there should be a recall of Model S Gen 1 Master Chargers and tesla should upgrade them not to fail. Its clearly a design failure issue which allows for intermittent extremely costly failures.

Your thoughts?
Did you ever report this to NHTSA?
 

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