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Model S Not Charging after Storm.

Discussion in 'Model S: Battery & Charging' started by cinemasatty, Mar 11, 2017.

  1. cinemasatty

    cinemasatty Member

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    Question: has anyone had any issues charging after a lightning storm? Storm came through my area and now my car will not charge. I tried multiple power sources and nothing works. Waiting until Monday for Tesla Service to open back up.
     
  2. ThisIsTrue

    ThisIsTrue Member

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    Funny: I live in lightningville, and wondered about just that issue the other day.

    I'd suggest checking fuses. Someone posted pre- and post-facelift fuse diagrams in another thread in the past month or two.
     
    • Informative x 1
  3. bob_p

    bob_p Active Member

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    A few months ago, we had some power surges (likely after a storm).

    The secondary charger in our "classic" P85 was damaged - so the car would only charge at 40A. Fortunately Tesla replaced the failed charger under our extended warranty, minus a deductible.

    And that wasn't the only problem. Evidently there were additional problems introduced in the grid power distribution across our area - multiple Tesla owners within a several mile radius were getting frequent charging interruptions.

    It took the electric utility days, along with advice from Tesla's charging team, to determine the problem wasn't in the homes, or even on a specific street - but was in their distribution system - and once they did the repairs on their equipment, we were able to charge reliably again.

    When this problem was first detected, the power company sent a truck out to our house - and using the standard testing equipment on their truck, they verified what appeared to be correct 240v power, even though the power wasn't clean enough to allow the Tesla chargers to work reliably. That's why it took days and assistance from Tesla - to convince the power company to stop looking at the individual houses and look deeper into potential power issues that were significant enough to affect the Tesla chargers - but not enough to impact other 240v devices/appliances.
     
    • Informative x 3
  4. Electric700

    Electric700 Active Member

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    #4 Electric700, Mar 11, 2017
    Last edited: Mar 11, 2017
    Cinemasatty, your Mobile / Wall Connector may need to be reset. Can you try powering it off, wait a minute, and then power it on? The Mobile Connector has a button underneath that you can try pressing once you've powered it back on. Also it would be a good idea to invest in a whole house surge protector like this one, if you haven't already:

    Eaton Type CH 30 Amp Double-Pole Surge Breaker-CH230SUR - The Home Depot
     
    • Informative x 1
  5. scaesare

    scaesare Active Member

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    I had a nearby lightning strike a while back that fried a number of items in my house (network ports on a dozen devices mostly, but a few lighting controllers and A/C appliances as well).

    One casualty was the charge port release button on my HPWC. It fried that circuit, but the main charging function still works, and the charger aboard my Tesla survived.
     
    • Informative x 1
  6. cinemasatty

    cinemasatty Member

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    Tried a 240v and 120v with the UMC. Tried resetting it and tried a Blink Level 2 charger. All gave me the same error message. Something to the effect of "Unable to Charge. Please check power source." Haven't tried Supercharging. Nearest is over 40 miles away and I now have 39 miles range.
     
  7. Cyclone

    Cyclone Cyclonic Member ((.oO))

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    Have you taken an air blaster to the charge port to clean it out a bit?
     
  8. cinemasatty

    cinemasatty Member

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    Its clean. Thanks for the idea. No luck as of yet. Pretty sure the fuse in the dual chargers is blown. Hopefully this situation won't take too long to fix. We shall see. Time like this I'm thankful for the "bumper to bumper" warranty.
     
  9. Electric700

    Electric700 Active Member

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    Until you get over to the Service Center, try enabling Energy Saving and leave Always Connected unchecked. This should reduce your car's energy use before you drive there, since you can't charge it.

    I hope it's a quick fix!
     
  10. Adri

    Adri Member

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    If the nearest supercharger is 40 miles away, I think the nearest Tesla service center might also be 40 miles or more....
    He only has 39 mile sof charge left! :(
    Then no matter how much energy he manages to save will get the car to a service center without a flatbed.
     
  11. Rocky_H

    Rocky_H Active Member

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    CHAdeMO is also a direct DC connection that bypasses the onboard chargers. Do you have the adapter and a CHAdeMO location nearer than 40 miles?
     
    • Informative x 1
  12. Cyclone

    Cyclone Cyclonic Member ((.oO))

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    I just want to add that since the car can't charge, I'm sure roadside assistance would arrange for a tow and give you an Enterprise rental so you can carry on with your day.
     
    • Like x 1
  13. cinemasatty

    cinemasatty Member

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    Unfortunately, I do not have a CHAdeMO adapter. Thanks for the heads up though.
     
  14. cinemasatty

    cinemasatty Member

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    Tow trucks on its way now. I'll let you know how it goes. Also, after running through the Logs, they mentioned the problem may be the charger port. We shall see.
     
  15. mspohr

    mspohr Active Member

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    Drive at 25 mph. It will double your range.
     
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  16. TrevTremaine

    TrevTremaine Member

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    Best of luck! Hopefully it'll be back soon.
     
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  17. cinemasatty

    cinemasatty Member

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    The good news is the loaner is a P90DL. Having some fun with that one. Definitely has a little more power than my P85.
     
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  18. ThisIsTrue

    ThisIsTrue Member

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    Very interested to hear what they find. Please update us when you get it back!
     

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