Model S Order & Delivery Tracker

[Omar Shahine]

Yeah, he mentioned that as far as he could tell it should roll off soon but said that they don't have much visibility on where a car is at. We're under a bit of a timeline as we're moving halfway across the country mid-August and we had plenty of assurances and 99.9% certainties that we'd take delivery before late July. Even when we ordered in late June, we were looking at fleet vehicles because we knew the timeline was tight. The sales person said that they were almost certain they could get us an end of line production slot of July 13th, which seemed like it would give us plenty of breathing room. Once the order was confirmed, the delivery specialist said that the sales person was very misinformed, as July 13th would've been the earliest it would enter production.

We're planning on using the vehicle to transport ourselves, our kids, our dog, and some essentials on the three day drive. Worst case scenario, we rent something one way...not thrilled about the cost of that n'or the cost of either needing to fly black to get the car, pay to deliver it to a new state, or have to switch the delivery to other state instead (sales tax). There's still a good chance that it'll all work out, but the window is closing for sure.

I know things happen, just feels like a few people at Tesla might need to lower their "99.9% certainty" threshold, especially going by some of the delays others have seen. Maybe this has come up before, but with their super high-tech factory, shouldn't a delivery specialist be able to speak to someone on the other end to find out exactly where a car is in production along with a very accurate eta?

Well if it makes you feel any better, mine just changed back to In Production.

So it's going backwards.

 

[WolfieSenior]

Well if it makes you feel any better, mine just changed back to In Production.

So it's going backwards.

Sorry to hear that! Just got a call from my DS saying our's has cleared production and should be up here next week. The website hasn't been updated yet, but he had put in an inquiry with the factory to ping it. Fortunately, it sounds like we'll have it about 4 days before we hit the road for the move. Hope there's more good news to go around for everyone else having unexpected delays.

 

[Cyclone]

Well if it makes you feel any better, mine just changed back to In Production.

So it's going backwards.

It is quite common from reports on here for the status to go back to In Production when it sits, completed, on the factory's lot waiting to get on the truck/train.

 

[Omar Shahine]

It is quite common from reports on here for the status to go back to In Production when it sits, completed, on the factory's lot waiting to get on the truck/train.

Funny, that's exactly what happened. The status flipped back an hour later. Today my Delivery Specialist told me it was loaded on a truck last night. Arrives in Seattle Friday or Sat and I'll get it on Tuesday.

- - - Updated - - -

Sorry to hear that! Just got a call from my DS saying our's has cleared production and should be up here next week. The website hasn't been updated yet, but he had put in an inquiry with the factory to ping it. Fortunately, it sounds like we'll have it about 4 days before we hit the road for the move. Hope there's more good news to go around for everyone else having unexpected delays.

Awesome news!

 

[tstafford]

Any thoughts on this one - car showed as In Transit starting on 7/21. Asked DS for an update yesterday and he said it was finally loaded on train and on way. Today it shows as In-Production again?

 

[mikes_fsd]

Any thoughts on this one - car showed as In Transit starting on 7/21. Asked DS for an update yesterday and he said it was finally loaded on train and on way. Today it shows as In-Production again?

Probably just a "glitch", or maybe the previous status is the fall-back if they do not get a proper update on the car...

 

[rypalmer]

Reserved a 70D last week for a January 2016 delivery (at my request). The 1 week refund period for the deposit just expired, so I guess this is happening! I'm beyond excited!

 

[danni]

Reserved a 70D last week for a January 2016 delivery (at my request). The 1 week refund period for the deposit just expired, so I guess this is happening! I'm beyond excited!

You must have insane amounts of willpower to be able to order now with January delivery.

 

[hpham007]

Reserved a 70D last week for a January 2016 delivery (at my request). The 1 week refund period for the deposit just expired, so I guess this is happening! I'm beyond excited!

Just curious why you do this and not just reserve in Jan 2016? A lot of things could change from now until then.

 

[bonaire]

By marking delivery for January 2016, most likely will get a Vin # from the 2015 calendar year. Yes, should have probably ordered much later in the year to get a 2016 Vin # and also access to feature changes. Now that they are setting a $500 change fee, it doesn't make a lot of sense to order with a long delivery window.

 

[madhav]

Finally placed my order for 70D yesterday at Dallas store. Kirk Rowland is the gallery advisor and he is amazing.

The wait begins ...

 

[wayner]

Now that they are setting a $500 change fee, it doesn't make a lot of sense to order with a long delivery window.

Unless the price is about to go until several thousand due to currency depreciation, as it is about to do in Canada.

 

[breser]

By marking delivery for January 2016, most likely will get a Vin # from the 2015 calendar year. Yes, should have probably ordered much later in the year to get a 2016 Vin # and also access to feature changes. Now that they are setting a $500 change fee, it doesn't make a lot of sense to order with a long delivery window.

They will adjust his VIN to have the appropriate year. Quite a few of us that had 2014 VINs already assigned but whose cars didn't end up being produced until 2015 ended up with our VINs changing.

 

[jsm]

Ordered yesterday 8/3 -
S70 (not a D)
Pano Roof
Midnight Silver
Premium Interior Package

Nice and simple (but sweet)! Super excited for it to come, it says September delivery.

 

[Thanatophobe]

I'm a bit frustrated by the lack of proactive communication, everything since the intro email from my DS has been a response only after I've reached out to ask for the current status. For example, on 7/17 I was told that now that it was moving this way the estimated delivery date was 7/28. I didn't find out the estimate changed to arriving on 8/3 until I sent an email asking for an update on 7/27 (day before I thought it would be here). Now 8/3 is almost over and I still haven't heard anything.

Once the car gets to the local service center, what do they actually do before the customer picks it up?

 

[78Lion]

I'm a bit frustrated by the lack of proactive communication, everything since the intro email from my DS has been a response only after I've reached out to ask for the current status. For example, on 7/17 I was told that now that it was moving this way the estimated delivery date was 7/28. I didn't find out the estimate changed to arriving on 8/3 until I sent an email asking for an update on 7/27 (day before I thought it would be here). Now 8/3 is almost over and I still haven't heard anything.

Once the car gets to the local service center, what do they actually do before the customer picks it up?

Still waiting for mine, but as I understand, it takes a few days to prep the car for delivery.

 

[breser]

I'm a bit frustrated by the lack of proactive communication, everything since the intro email from my DS has been a response only after I've reached out to ask for the current status. For example, on 7/17 I was told that now that it was moving this way the estimated delivery date was 7/28. I didn't find out the estimate changed to arriving on 8/3 until I sent an email asking for an update on 7/27 (day before I thought it would be here). Now 8/3 is almost over and I still haven't heard anything.

This is unfortunately not uncommon. Had similar things happen to me.

Once the car gets to the local service center, what do they actually do before the customer picks it up?

Remove any protective coverings used during shipping, prepare paperwork, Pre-Delivery Inspection and Wash.

- - - Updated - - -

Still waiting for mine, but as I understand, it takes a few days to prep the car for delivery.

Few hours, but they usually get a truck full of cars. And it's not like they have the staff to prepare all the cars right when the truck arrives.

 

[bonaire]

They will adjust his VIN to have the appropriate year. Quite a few of us that had 2014 VINs already assigned but whose cars didn't end up being produced until 2015 ended up with our VINs changing.

Well, maybe - but if it is a January delivery in Canada, most likely would be produced in December or before (then shipped via train). Would that be switched to a 2016 Vin # even if built during 2015?

 

[breser]

Well, maybe - but if it is a January delivery in Canada, most likely would be produced in December or before (then shipped via train). Would that be switched to a 2016 Vin # even if built during 2015?

Nope build date is what matters.

 

[tstafford]

I'm a bit frustrated by the lack of proactive communication, everything since the intro email from my DS has been a response only after I've reached out to ask for the current status. For example, on 7/17 I was told that now that it was moving this way the estimated delivery date was 7/28. I didn't find out the estimate changed to arriving on 8/3 until I sent an email asking for an update on 7/27 (day before I thought it would be here). Now 8/3 is almost over and I still haven't heard anything.

The issue is that the shipping part of the process is silliness. The damn car is on a train (and untraceable) for weeks. If I order a $3 pack of razor blades from Amazon I can trace the shipment in near real time until it shows up at my house - usually I can see if they dropped it in the mailbox or on the porch! I understand the reasons that the car can't be traced like that - but nonetheless it's stupid. My car sat in Fremont waiting to get loaded on a train for eight or nine days. Ridiculous. Every single e-commerce site offers expedited shipping, every single carrier (including the frigging Postal Service) has tracking, but NO NO NO - not on a $117K car. It's on a train to Birmingham - maybe Alabama, maybe the magical sea train to Birmingham England. Not sure until it arrives.