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Model S parts

Discussion in 'Model S' started by irfanaa, Apr 19, 2017.

  1. irfanaa

    irfanaa New Member

    Apr 19, 2017
    Has anyone needed to get body parts for the Tesla and had to wait months??!!!! My car was rear-ended, the hatch is broken as well as the sensors/bumper. I had our shop order the parts on March 22. When I asked about ETA for the parts arriving, I was told it could take up to 3 months, and that they have no one that they can talk to get an exact ETA. Thinking that Tesla is so responsive when you call with a question, I called. I was told to give my email address and that I would get an update. I am still waiting. I have received 3 emails, each one says that they are waiting for an update. That is my update!!! I am so frustrated. How can a company which produces such a great car have no ability to generate parts and not a single person who is responsible for answering questions about when parts will be sent??? Anyone with this issue? Do you have a way of contacting the company to expedite parts? Thanks!
  2. wdolson

    wdolson Supporting Member

    Jul 24, 2015
    Clark Co, WA
    Tesla is notorious for being slow at delivering replacement parts for collision repair. It's one of their biggest weaknesses.
  3. RunDeep

    RunDeep Member

    Jun 10, 2016
    Silicon Valley

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