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Model S remote diagnostics - over satellite?!

Discussion in 'Model S: User Interface' started by AndyM, Aug 29, 2012.

  1. AndyM

    AndyM Member

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    I read today from a Tesla email that remote diagnostics and battery monitoring will be done over satellite on the Model S.
    This is news to me - I've always heard that this was done over a terrestrial cellular network data connection (3G or EDGE) on the Roadster.
    I have been told before that this would be the same on Model S.
    I would think that satellite would not make sense - satellite communication is really bad in garages.
    I am beginning to think the rep's information is incorrect.

    Has there been a change? Has anyone else heard news like this?

    -Andy
     
  2. NigelM

    NigelM Recovering Member

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    #2 NigelM, Aug 29, 2012
    Last edited: Aug 29, 2012
    Sounds like someone got confused or it was a slip of the tongue/keyboard.

    Tesla has pulled the logs on my Roadster while it was parked in my garage, but I have zero satellite radio coverage in there and I can't imagine that there is anything more powerful than that built into my car.
     
  3. PRJIM

    PRJIM Member

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    This is not true, the Model S cannot send transmissions via satellite, all ping communications will be done via cell connection. It seems as Tesla grows, the quality of information that is being passed to customers has been deteriorating.
     
  4. doug

    doug Administrator / Head Moderator

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    You'd be surprised how many people think their cell phones work via satellite.
     
  5. AndyM

    AndyM Member

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    You'd be surprised how many times I had to draft and re-write my message to be... tactful (takes a deep breath).
     
  6. dsm363

    dsm363 Roadster + Sig Model S

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    It's good you're letting that rep know they are passing out incorrect information so they don't keep doing it though.
     
  7. AndyM

    AndyM Member

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    I got an email from the rep this morning: it's GSM cellular, not satellite.

    "This has only been a test."
    -the Emergency Broadcast System
     

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