Well - not yet certain. I believe I could forfeit the $2,500 deposit and make a new order. They may be able to roll the deposit into a new order. However, to make things more complicated, Ontario, Canada has a EV rebate of 14K for orders placed before March 9th (which my current order has). A new order would loose out on this rebate in its entirety. This means the new screen could potentially cost me $16,500 CDN. LOL... Alternatively, I could cancel outright and forfeit the $2,500. To be fair though, the Tesla OA and DA are working on looking at options for me and they have been great to deal with. While I think the roll out of this major upgrade could have been done better, my experience with customer service has been excellent. On the plus side, my vanity mirrors are the lit ones - but, then again I already knew I looked good.... ha!