Hello there,
I have been battling an extremely laggy and frequent self-restarting MCU1 in my 2017 Model X. The MCU would reboot itself constantly while driving and sometimes would last extended periods of time. Outages would last from 3 minutes to at it's longest 15 minutes. On average this happens about 2 times per week.
I have been to my service center addressing this issue 5 times now. Every time I go in I get the usual drill of "we flashed the memory", "cleared the cache", etc. I scheduled another visit for this coming Monday to look at it again. As it so happens I just received this email from Tesla (below) stating that my MCU1 eMMC module can cause failure in the MCU and can be replaced. Fantastic news! Slightly frustrating though that I had to find this out from an automatically generated email and not from the service center reps I have been on the phone with.
As it appears this service advisory was issued November 9th. I am wondering if anyone has had this maintenance performed yet? I have read on these forums that a number of individuals are having the same MCU issues that I am. I also wonder if any performance increase has been realized. I absolutely hate the laggy touch screen and find it unnecessary to spend $2,500 on the MCU2 upgrade to fix this. In my opinion though a $100,000 car should not have such a unresponsive infotainment system. Fingers crossed for this fix!
Warranty Adjustment Program
I have been battling an extremely laggy and frequent self-restarting MCU1 in my 2017 Model X. The MCU would reboot itself constantly while driving and sometimes would last extended periods of time. Outages would last from 3 minutes to at it's longest 15 minutes. On average this happens about 2 times per week.
I have been to my service center addressing this issue 5 times now. Every time I go in I get the usual drill of "we flashed the memory", "cleared the cache", etc. I scheduled another visit for this coming Monday to look at it again. As it so happens I just received this email from Tesla (below) stating that my MCU1 eMMC module can cause failure in the MCU and can be replaced. Fantastic news! Slightly frustrating though that I had to find this out from an automatically generated email and not from the service center reps I have been on the phone with.
As it appears this service advisory was issued November 9th. I am wondering if anyone has had this maintenance performed yet? I have read on these forums that a number of individuals are having the same MCU issues that I am. I also wonder if any performance increase has been realized. I absolutely hate the laggy touch screen and find it unnecessary to spend $2,500 on the MCU2 upgrade to fix this. In my opinion though a $100,000 car should not have such a unresponsive infotainment system. Fingers crossed for this fix!
Warranty Adjustment Program
