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Model X Car Alarm Going Off

Discussion in 'Model X' started by TWBC, Jun 19, 2016.

  1. TWBC

    TWBC Supporting Member

    Joined:
    Feb 6, 2016
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    Location:
    Galveston, TX
    Has anyone had an issue with the car alarm in their Model X? Mine started going off at midnight and has been going off every couple of hours ever since. I have the BlackVue dash cams and no one is around the vehicle. I called Tesla and they are sending the logs to the Service Center.
     
  2. pchan

    pchan Member

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    Boston, MA
    #2 pchan, Jun 19, 2016
    Last edited: Jun 19, 2016
    I have never heard my alarm goes off ... In fact, even when there is a passenger inside and I walked away with autolock, nothing happens. I don't think there is an interior sonar detector. Maybe will try to open the door from inside and try to trigger it.
     
  3. EldestOyster

    EldestOyster Member

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    I saw a post a few week back, in which the window was lowering and raising again by itself. Since the window action is triggered by closing the door, there may have been sensors involved. A service center visit was suggested. Of course, I can't find that post now.
     
  4. Spidy

    Spidy Member

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  5. EldestOyster

    EldestOyster Member

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    I see, in my previous post (that I can't edit?), I completely left out the connection that lowering the window with the car locked sets off the alarm. The OP actually watched it do this.
     
  6. bluetees

    bluetees New Member

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    Yes. The same incident occurred at midnight as well. Responding to my Model X alarm (parked in my garage), I pressed the fob which opened the car and stopped the honking.

    Satisfied I solved the problem, I returned back inside only to have the alarm triggered again minutes later I called the support line who indicated they would send a copy of the log to my local service center.

    My phone also indicated the alarm had been triggered (twice).

    Kind of creepy...
     
  7. Gol4

    Gol4 Member

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    This happened to my two week old MX 3 times last night.
     
  8. Gol4

    Gol4 Member

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    San Jose, CA
    Update: Called customer service and they are having the logs sent to service center and "someone will call me back". This needs to be sorted out soon. I'm going to have a a tough time explaining to neighbors why its the swanky new Tesla thats causing all the commotion. The alarm went off at 11pm, 4am and 6am inside a locked garage.
     
    • Helpful x 1
  9. gmtom1

    gmtom1 Member

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    It could be your door latches failing. I had an intermittent problem where the passenger door would randomly open (the door stays closed, but the latch triggers) even when driving. It's enough to set off the alarm. My local SC checked the logs and found the issue and replaced the latch.
     
    • Informative x 2
  10. CTsla

    CTsla New Member

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    Feb 8, 2017
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    Has this issue been resolved for your Model X yet? Something similar started happening with my Model C at 3am-a series of intermittent honks occurred over about thirty minutes. The car is parked in a locked garage. I called the service center and was advised to power the vehicle off. It seemed to work, but I'm hoping by this issue won't repeat again.

    -Sleepless in CA
    :(
     
  11. gmtom1

    gmtom1 Member

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    Door latches were replaced by the service center and I haven't had any phantom alarms or unexpected door openings since. (Knock, knock).....
     

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