Model X center console freezes every trip

[Garyfcampbell]

our two week old Model X's center console freezes on every trip, some times in 10 minutes. I was hoping that firmware v8 would fix it, but it didn't. Our Model S almost never has a frozen center console.

The running apps are maps, with or without navigation active, and the music browser on XM radio.

I know how to reset it, I was wondering if any one had the same issue or insights

Thanks
Gary

 

[Ryan MF]

It should not freeze. I've never had that happen. Did you call service?

 

[travwill]

It should not freeze. I've never had that happen. Did you call service?

I had that for first time ever today on v8. It places a message on smaller IC screens that "touchscreen is unresponsive" and explains how to reboot it.

 

[SMSMD]

Experienced it first time today. Updated to 8.0 Friday 7th October. My tesla app was not connecting as well. Rebooted and all was back to normal.

 

[Garyfcampbell]

They found the problem, it was a Tesla firmware problem with an iPhone 7 attached by Bluetooth. The put a new version of firmware 8 and supposedly fixes the issue with the iPhone 7.

 

[outie]

They found the problem, it was a Tesla firmware problem with an iPhone 7 attached by Bluetooth. The put a new version of firmware 8 and supposedly fixes the issue with the iPhone 7.

What version / build you currently have now after the update?

 

[Merrill]

They found the problem, it was a Tesla firmware problem with an iPhone 7 attached by Bluetooth. The put a new version of firmware 8 and supposedly fixes the issue with the iPhone 7.

We do not have the iPhone7 and have had the problem 3 times since ownership, we reboot and all is well. I'm on 8.0