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Model X center console freezes every trip

Discussion in 'Model X' started by Garyfcampbell, Oct 9, 2016.

  1. Garyfcampbell

    Garyfcampbell New Member

    Joined:
    Nov 9, 2013
    Messages:
    4
    Location:
    Napa
    our two week old Model X's center console freezes on every trip, some times in 10 minutes. I was hoping that firmware v8 would fix it, but it didn't. Our Model S almost never has a frozen center console.

    The running apps are maps, with or without navigation active, and the music browser on XM radio.

    I know how to reset it, I was wondering if any one had the same issue or insights

    Thanks
    Gary
     
    • Like x 1
  2. Ryan MF

    Ryan MF Member

    Joined:
    Jun 24, 2015
    Messages:
    146
    Location:
    New Jersey
    It should not freeze. I've never had that happen. Did you call service?
     
  3. travwill

    travwill Member

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    May 1, 2015
    Messages:
    895
    Location:
    Chicago, IL
    I had that for first time ever today on v8. It places a message on smaller IC screens that "touchscreen is unresponsive" and explains how to reboot it.
     
  4. SMSMD

    SMSMD Member

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    Dec 2, 2015
    Messages:
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    Location:
    Edmonton, Alberta, Canada
    Experienced it first time today. Updated to 8.0 Friday 7th October. My tesla app was not connecting as well. Rebooted and all was back to normal.
     
  5. Garyfcampbell

    Garyfcampbell New Member

    Joined:
    Nov 9, 2013
    Messages:
    4
    Location:
    Napa
    They found the problem, it was a Tesla firmware problem with an iPhone 7 attached by Bluetooth. The put a new version of firmware 8 and supposedly fixes the issue with the iPhone 7.
     
  6. outie

    outie Member

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    May 22, 2016
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    486
    Location:
    SoCal
    What version / build you currently have now after the update?
     
  7. Merrill

    Merrill Active Member

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    Jan 23, 2013
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    Location:
    Sonoma, California
    We do not have the iPhone7 and have had the problem 3 times since ownership, we reboot and all is well. I'm on 8.0
     

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