I think they had responded with like "we were busy in another part of the state due to a storm." I am sure that there are employees that feel terrible that they can't reset these things quickly enough (before the next crash.) Some people would point to insufficient budget to properly maintain all the safety equipment. Perhaps they need to come up with some other type of barrier that "self resets" since things aren't working out as intended. The front of the crash cushion is designed to skewer the vehicle so it holds it and prevents it from bouncing into traffic. If the compression mechanism is already spent then it effectively becomes the tip of spear that the vehicle ran into.