Model X cup holders stuck and not ejecting

[kinho]

My son bumped the 2nd row cup holders recently and now when I push it in, it doesn't eject out. I can't find how to remove the mechanism for repair. Anyone have any advice?

 

[dh73]

Wait, you previously were able to push the 2nd row cupholders in, and then they slid out? Kind of like the center console cover in the front? Is that how the cupholders are supposed to work? Mine has always been extremely difficult to open. Pushing the cupholder does nothing. Pulling it to open it is difficult, as if the upper edge is slightly catching on the piece above it. It takes a minute or so fiddling with it to get it slide open - has always been that way. Was on my list to ask the SC about but I forgot about with other couple of dozen things.

 

[kinho]

Wait, you previously were able to push the 2nd row cupholders in, and then they slid out? Kind of like the center console cover in the front? Is that how the cupholders are supposed to work? Mine has always been extremely difficult to open. Pushing the cupholder does nothing. Pulling it to open it is difficult, as if the upper edge is slightly catching on the piece above it. It takes a minute or so fiddling with it to get it slide open - has always been that way. Was on my list to ask the SC about but I forgot about with other couple of dozen things.

Yes, previously when it was first delivered, all you had to do was push it gently and it would eject out (springs). And if you wanted to close it, push it back it and it locks. Now after being bumped, the spring is jammed, you can feel the friction and it locks in place. To open now, i need to push it in again to release the lock then pull it out manually.

 

[SMSMD]

My son bumped the 2nd row cup holders recently and now when I push it in, it doesn't eject out. I can't find how to remove the mechanism for repair. Anyone have any advice?

Did you find out solution for this? Has happened to me and I cannot figure out how to fix it.

 

[commasign]

We had same problem. Service center fixed it by lubricating the mechanism.

 

[K-MTG]

I had that happen so I just hit it the other way and problem solved

 

[SMSMD]

We had same problem. Service center fixed it by lubricating the mechanism.

I had that happen so I just hit it the other way and problem solved

Thanks and thanks will try both. .my service centre is 300km away.

 

[gtmike]

Thanks and thanks will try both. .my service centre is 300km away.

Ya, I had a similar issue and jiggled the cupholder side-to-side until I felt it snapping back to it's track and that fixed it.

 

[LX84]

Jiggling and lubricant didn't work on mine.
Any other solutions?

 

[BluestarE3]

Jiggling and lubricant didn't work on mine.
Any other solutions?

Service Center / Mobile Service?

 

[arathald]

also check that the faceplate is on properly, mine has a habit of sliding up or popping off completely, and this might cause it to get stuck

 

[Medicpan]

I am having issues with mine. Jiggling it did not work. Please help!

 

[kinho]

I am having issues with mine. Jiggling it did not work. Please help!

I ended up getting it fixed at the SC...free of charge.

 

[Medicpan]

I ended up getting it fixed at the SC...free of charge.

Gotcha. Thanks @kinho !!

 

[LukasSwan]

Ya, I had a similar issue and jiggled the cupholder side-to-side until I felt it snapping back to it's track and that fixed it.

This is exactly what mobile service did on mine when they looked at it.

 

[Corbets]

I actually came here wondering the opposite - anyway non-permanently-damaging ways to prevent it from springing out? My dog has a tendency to bump it when sitting on the floor of my six-seater, then hitting his head when he sits up! Labradors....

 

[BulldogsRus]

My son bumped the 2nd row cup holders recently and now when I push it in, it doesn't eject out. I can't find how to remove the mechanism for repair. Anyone have any advice?

Put him up for adoption? /s

 

[LukasSwan]

I actually came here wondering the opposite - anyway non-permanently-damaging ways to prevent it from springing out? My dog has a tendency to bump it when sitting on the floor of my six-seater, then hitting his head when he sits up! Labradors....

Same request for me. But I just have lots of silly kids. I used black duck tape for a while. But would be nice to have a button or flip switch or something to lock it closed.

 

[Sparrow]

I also have the problem that it opens too easily.

 

[davedesro]

I had the “sticks doesn’t pop open” issue. I popped off the vent cover (not careful enough and broke a couple of the plastic tabs) and was able to see one side of the cup holder tracks was out of alignment so I knew just which way to twist. Popped the track in place and a couple of squirts of WD-40 for smooth operation!