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Model X December Deliveries

toxicpenguin

Member
Jun 13, 2015
90
69
Greenwich,CT
I asked about this when I got approved for 1.49% Alliant when I ordered my car in September. They said you must have car is possession to start loan. This was our Tesla lending agent.
Yes you will sign all loan documents at delivery. However if you were approved over 30 days ago, call the tesla financial specialist to do a soft pull and confirm your rate is unchanged. Do it within 30 days of a firm delivery date
 

ahtlys

Member
Dec 8, 2016
84
37
Hudson Valley, NY
I'm sure you will! Who is your DS? Mine was Sam. One thing I did notice (and there is a thread on it) is that my feet are super cold in the car.
My DS is Emanuel but I did speak to Sam a few times. Sam is the one who actually informed me of my X entering production.
I have seen several post from people complaining of cold feet and not sure what can be done about it.
BTW, nice Totoro Avy!
 

toxicpenguin

Member
Jun 13, 2015
90
69
Greenwich,CT
My DS is Emanuel but I did speak to Sam a few times. Sam is the one who actually informed me of my X entering production.
I have seen several post from people complaining of cold feet and not sure what can be done about it.
BTW, nice Totoro Avy!
Thanks! My fav ghibli film

I don't know if there is a fix but everyone has complained post delivery. You will be the first to have an opportunity to test it while it's still in the shop. Maybe they can shed light on why we are having cold feet yet still taking deliveries (pun intended)
 

bushburner

Member
Aug 25, 2016
327
207
new orleans, la
Yes you will sign all loan documents at delivery. However if you were approved over 30 days ago, call the tesla financial specialist to do a soft pull and confirm your rate is unchanged. Do it within 30 days of a firm delivery date
Guess the process is different when you pick up the car, I signed paperwork through docusign before the car was delivered to my house
 

HookBill

Member
Dec 28, 2015
645
669
The OC, CA
With this year rapidly coming to an end, as will this thread, I would like to end my part with my experiences yesterday of the delivery of my MX. It has been a long climb since I first ordered in September but it finally arrived. We had one picture taken at delivery by a Tesla employee but I will not share it here out of respect for those who are still locked in production purgatory. I will, however, recount my delivery and post-delivery experiences.

We scheduled the pick-up for 10AM yesterday. We could have picked it up last Thursday but delayed it so my wife could recoup from her latest chemo round. She felt good enough to go with me and soldiered through the entire experience like a champ.

We arrived at the Costa Mesa delivery center on time and were greeted by the entire Tesla staff who manned the lobby area. As we waited, we were given two bottles of cold water and soon after our DS arrived to formally introduce himself in person. Although he did not perform the actual delivery process, the gentleman who did was thorough and I did not feel cheated that the DS did not do the honors himself. Also accompanying the delivery tech was a gentleman who appeared to be shadowing the tech as part of his training process.

We were taken into the main part of the building where the actual customer cars are kept. After doing a quick walk around while waiting for the formal overview video session to take place, we signed all the necessary paperwork and had our phones paired with the car. I asked about the Slacker account set up and the tech told me that they had already taken care of that before we got there. We then watched a viewing covering some of the main points about the car. The gentleman putting it on was very good and I later found out he had previously worked at Disneyland doing similar demonstrations so he knew what he was doing. While we watched the presentation with other customers our car was moved outside to make room for the next car going to delivered to a customer. Overall, there were six cars going out the same time ours did. I asked how many cars go out on a normal day from the Costa Mesa location and was told 40 was a normal number. In fact, there are days when Costa Mesa delivers more cars than Fremont and they are very proud of that fact.

When the presentation was over we were escorted outside to do the formal walk-thru of the car. I took my checklist with me and did the exterior exam while my wife went over much of the interior. It gave her a chance to sit down and rest while at the same time be involved in the delivery. The tech was very helpful in working with us and answering any of our questions.

As for fit and finish, I must say I was a bit concerned going in based upon many other's experiences but I must say, there was nothing I could find that I had issues with. Everything lined up correctly, the door gaps were not a problem, and the paint appeared acceptable. Of course, I did ask my DS before hand to NOT wash the car, at my detailers request, and they didn't. They did clean the interior, though, and it looked very good.

Once we were done in Costa Mesa we immediately drove the car five miles to Moe Mistry at Glistening Perfection, where I handed him one of the fobs. We were greeted by Moe and his young son along with Mark from Orange County Tesla Club. Mark was in the process of leaving his early Signature MX with Moe to have the front fascia panel of Xpel replaced due to a scratch that was made by a Tesla Service Center technician. Moe said that the Xpel saved the paint and all the damage was in the film. Tesla had agreed to pay for the film replacement and Mark was taking pictures of it for his and Tesla's records. The replacement of the film was a much better solution than having to repaint the metal so everyone wins on this issue. Mark was such a nice guy and encouraged us to come check out some of the club's activities. He was extremely positive about his club experiences and pointed out that the club is made up of a whole bunch of very nice people. Our car was the first AP2 car he had seen and wanted us to come to one of their next meetings to show it off as no one else in the club had one and many had not seen one yet.

After speaking with Mark, we went into the detail shop where Moe was preparing his lunch. One of the people working in the shop is the son of a gentleman who has owned a deli in Northridge for 60 years. He had brought in some sliced pastrami for all to enjoy. Moe made both my wife and I a grilled pastrami panini that was unbelievable to eat. The best pastrami we had ever eaten. Nicely trimmed and overflowing with classic pastrami flavors. While eating, Moe pointed out another MX he had on a rack that was damaged at the Service Center by a technician who tried to replace a door motor and ended up leaving the imprint of the motor on the driver side door. If there is anything to take away from some of this, it is make sure you check over, in detail, your car once it is picked up from servicing.

When we finished up at Glistening Perfection, Moe arranged for Uber to pick us up and take us back to Tesla in Costa Mesa to pick up our truck for the drive home. He said that when the car is ready, he would arrange for Uber to pick us up and take us back to his location so we didn't have to bring a second vehicle. Of course, the down side to that is we will have to wait until the second week in January to see our car again (holidays and the different steps they will go through both in and out to get it ready) but it will be worth the wait.

Overall, a great job by Tesla and a great job by Glistening Perfection all of which made for a wonderful delivery day. I just hope that those who are still waiting so long get to enjoy their experiences as much as we did. I feel your pain so keep the faith.
 

pchengMX

Member
Aug 10, 2016
115
30
San Diego
Well, my loan started a week before I took delivery of my car. My loan was through alliant.
@bushburner It might be different so it's a good question I asked my DS about if people can start the loan early and she said that it's possible but the process takes no more than 20min to do once we take delivery. Although she did specify the same thing @hollywood mentioned for the whole process to go through we should have the car in possession and inspected that we agree on the purchase. I spoke to her just now and she said that to assure that we will have delivery she is confirming an appointment with us next Friday December 30th @ 10am. If it changes we can always move it before then. I asked what is the hold up and apparently Fremont is saying it's still finishing end of line touches. This is the 3rd time she's been telling this yesterday she said it's finished production... But at least I have a date that way I can better plan around my schedule.
 

pchengMX

Member
Aug 10, 2016
115
30
San Diego
Congratz to all the great deliveries and I want to ask @hollywood and @pchengMX and whoever are still waiting for their X longer than usual: Do we all order the MC Red? Is that why we are being held up?
I do have a MC red. I was assuming the same thing if it was because the red? I know red can sometimes be hard to spray but manufactures use automated machines to spray when built. Maybe that's the cause.
 

pchengMX

Member
Aug 10, 2016
115
30
San Diego
hopefully, you'll get it before you leave town pchengMX
i sure hope so. I worked something out and the family is coming to town instead. :) I might have come up with a pretty good excuse instead.:D

How is your X coming along? I am thinking to putting Xpel on mines once it arrives but I will probably wait till Spring rolls around that way I can have better weather for the detailers to work with. It's starting to rain in San Diego.
 

ming

Member
Oct 22, 2016
72
98
Irvine, CA
@pchengMX, I called my DS today, they said that my car is at the tail end of production and should be done any day now. Still expected for December delivery, so you know. The usual "any day" now response no matter which step you talk to them about..
 
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bushburner

Member
Aug 25, 2016
327
207
new orleans, la
i sure hope so. I worked something out and the family is coming to town instead. :) I might have come up with a pretty good excuse instead.:D

How is your X coming along? I am thinking to putting Xpel on mines once it arrives but I will probably wait till Spring rolls around that way I can have better weather for the detailers to work with. It's starting to rain in San Diego.

Still learning the little things about the car. It's the best daily driving car that I have owned so far. Trim alignment issues here and there, but nothing major. Driver side fwd have given me problems a few time with detecting phantom objects, but it has been good the past few days. I got EAP and can't wait for some of the functions to be available, I don't think I'll get bored with this car due to new updates rolling in constantly. My wife ask my 3 yr old which car he wants to ride in daily and he always say the white car.

Got the front end wrapped with Premium shield and glass coated the whole car last week. I wanted to get it done asap because I'm very particular with rock chips.
 
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