Model X Factory Delivery

[BLKMDL3]

Hey everybody,
Was thinking of doing factory delivery on my Model X. Just got the email yesterday that my car is almost going into production! My DS said that I can get my car on 9/30 or earlier! I would appreciate your thoughts on doing factory delivery. I have already been to the factory just before the MX came out last year but want to take the rest of the family to the factory. I really want to experience the supercharger network. Would appreciate responses as soon as possible so I can email the DS.

Thanks,
Zack

 

[Phil Seastrand]

I did factory delivery and loved it, however, it was not at the end of a quarter. I've heard that due to the volume, then end up rushing you through the process at the end of the quarter and you might be disappointed.

 

[BLKMDL3]

I did factory delivery and loved it, however, it was not at the end of a quarter. I've heard that due to the volume, then end up rushing you through the process at the end of the quarter and you might be disappointed.

Thanks for the reply! Really appreciate it. Although it would be a fun road trip home not everybody in the family is 100% sold like I am.

 

[andrewket]

Thanks for the reply! Really appreciate it. Although it would be a fun road trip home not everybody in the family is 100% sold like I am.

Do you live in California? Don't do it if you live elsewhere. You will end up paying CA sales tax.

 

[BLKMDL3]

Do you live in California? Don't do it if you live elsewhere. You will end up paying CA sales tax.

I live in LA and it is only a 4.5 hour drive I went last year and it was a really easy drive

 

[aesculus]

I went at end of March when we picked up our car. What rush are you referring to? We took 50 minutes for the initial briefing, did the tour for 45 minutes and then took another 20 minutes after. Is that rushed? It did not feel that way.

 

[someTimesJoe]

I think he's talking about the rush of getting the vehicles delivered for Q3. Won't get that quality time in delivery since they need to get the next customer in.

I'm also taking delivery at the factory at the end of the month and plan on taking the tour, too. I was told taking delivery at the factory vs a SC is that you won't get as personal of a delivery at the factory.

 

[aesculus]

I was told taking delivery at the factory vs a SC is that you won't get as personal of a delivery at the factory.

Again my experience says otherwise. I think my car was the poster child for end of qtr delivery. We were reservation 15,000. Our car was delivered on March 24th. We were moved way up the queue (15xx) because we took factory delivery and bought most of the options. They had a temporary tent in place to 'rush' cars to customers at the factory. Tesla was desperate to deliver every car they could that first quarter to make their numbers.

Never did I feel like I was being rushed. Interestingly my car came out pretty well too considering. It has a few fit and finish issues but nothing like the horror stories we have seen posted and I would put it up against any of the new cars that are coming off of the line today with the exception of some gaskets. I have seen this end of qtr rumor posted in lots of places but I just wanted to point out it's not universal and in fact may not even be true.

Before you take off to get your delivery, and when you arrive at the factory or at a SC, let the delivery specialist know what you want to get from them and how long you want to spend. We had almost never seen a Tesla before and never drove one. Our DS went through every button, menu, plug, panel, dial etc., until he felt we 'got it'. And after the tour he was available to answer additional questions for us before he set us off on our 150 mile journey home.

 

[someTimesJoe]

Good tips and glad you had a good experience with the delivery at the factory. I think the end of every quarter is important but Q3 has been special based off what the investors and Wall Street wants to see.

We took an X for a 24 hour test drive to family test it so I had some time to play around with it. Before ordering and after ordering, asked all my questions and got them answered by the OA as well as surfing TMC.

Hopefully I'll get the same experience you got and with a VIN 19XXX, a trouble free X. Congrats on yours!

 

[NikeWings]

I was finally at the factory Thursday for a 4pm tour. I loved it and unlike others, seemed to be well timed with buzzing production. Plenty of activity and many up & close looks at the over sized robots, pressers and trams in live action vs resting as others had complained. Everyone else on the tour was taking delivery afterwards...about 10 people except us as we had already received our cars in LA. (me and 3 colleagues) Additionally, there were another 20 or so people in the delivery lobby awaiting their names being called, for their big moment.

They were setting up the "quarter-end temp tent" on the front lawn for the onslaught of QE deliveries when we arrived. While rather party-like & fun looking, it's an en masse delivery. So, while others have suggested you should set your delivery 'pace' and ensure it meets your needs, its definitely not as special as we experienced at our local SvCs. I really enjoyed the local delivery team's playful attitude, big bow, and "close-your-eyes" roll out into a glass delivery room. I also joined my colleague for his delivery and we played some music and did a conga around the car with the DS and Tesla techies.

As long as your expectations are set, you'll love it no matter what location you choose. Enjoy!!

PS - FWIW the SC experience from Fremont to LA could be frustrating depending upon time of travel. Its the main N-S thruway and often includes wait times to charge. So if its the SC experience you seek as noted above, an LA delivery with a coastal ride to Santa Barbara using SCs beats a highway 5S experience any day.

 

[aesculus]

So if its the SC experience you seek as noted above, an LA delivery with a coastal ride to Santa Barbara using SCs beats a highway 5S experience any day.

There is nothing redeeming about I5 even without the SC issues. That road plain sucks. Why they don't either let the trucks drive 70 mph and/or add a third lane is beyond me.