Hi all,
I wanted to document my Model X delivery in Fremont today, in part because we tend to hear about the bad ones, and mine was good, and in part to let people know the differences in the current build cars vs my previous early AP2 (late 2016) Model X.
First communication with the Delivery Adviser was actually great. Sent back and forth 6 or 8 emails through the process (I didn't ask many questions besides pinging him when the car went into production and him pinging me when it finished to schedule a date). My Owner Adviser is excellent, and I'm an existing owner so I didn't have anything for him to do really. The Tesla Finance people had the loan paperwork ready at delivery and I paid the balance due via ACH on My Tesla before showing up to streamline things even further. I did confirm with the DA this morning that my car was indeed at the Fremont delivery center and was indeed ready for pickup (it was being detailed after being delivered to Fremont Delivery from the offsite holding lot (Lathrop?).
Arrived at the appointed time, Saw what looked like my X parked out in front of the delivery center along with 1 S and about 20 Model 3's. Checked in outside and proceeded inside. Got a text to wait under the Tesla sign in the lobby. Delivery Specialist (Not the DA, always a different person BTW) came out with the paperwork. We went out to the car and i looked it over. No defects. I know this is hard to believe, but the Falcon Wing doors were actually perfectly aligned, the weld/adhesive gaps were filled correctly, and pretty much all the other gremlins I've come to live with on my last X didn't exist. To be fair, I'm not a paint perfectionist (I have little kids and drive my cars heavily), but the paint looked really good all over, no scratches or swirls, just generally a really solid car. She left me to finish inspecting the car wile she got the paperwork ready. When i was done inspecting the car I went back inside and signed the paperwork. That took about 15 minutes. Maybe 5 minutes after that she had the temp registration on the car and told me to enjoy and left. Wile waiting for the registration a Tesla solar rep came over and talked to me, but was very cool and not pushy and didn't take up any extra time. I specifically asked them not to try to show me the car etc since i'm familiar with it, and she was quite happy to oblige.
So 35-40 minutes from arrival until I had the keys and could leave.
Car showed up in the app about 10 minutes after i left. Auto pilot finished calibrating halfway home. There was one update waiting that i did when i got it home (it was on .28)
Couple observations about the process/Fremont delivery:
The snacks/coffee/water area is sadly lacking and was missing coffee and most snacks today. Tesla needs to just pay a food service company to keep it stocked and ready to roll. There is enough traffic (even on a Tuesday afternoon) to fully justify it.
The children's area needs some toys. Today there was a half used coloring book, and a tv that was off, and some foam puzzle mats. Go ahead and do the same things the supercharger in Kettleman City has on the wall (Bead mazes). Ditch the consumable/coloring books (give them to people to take home if you must).
They had a nice area for merch, but it wasn't staffed and wasn't as good as it could be. I'm there to buy an expensive car, up sell me! Sell me snow chains, cargo racks, floor mats, sun shades, Chademo and charging adapters, HPWC (i already have one), Arachnids, whatever. They just had hats, shirts, desktop superchargers and batteries on display. This is a centralized delivery center, they could be raking it in on people high on that new plastic smell ;-)
Couple observations about the car:
Didn't have the front license plate frame installed. Was in the frunk. Excellent.
Accessories (Charger, Tow hitch) in the frunk.
Received my keys in a nice Model X key box (like last time) no plastic baggy for me!
No phone charging cable. Luckily i saved the one from my last X just in case before I turned it over.
Changes vs my late 2016 AP2 car:
No alcantara on the Dash (there is alcantara on the ceiling)
Different Falcon wing door buttons
The darker trim around the screen, cup holders, etc. looks much better and I'm sure will mean less issues with the yellow ring.
Different shaped, softer seats
Vegan leather vs the perforated real leather in the 2016 (Vegan is better, 2016 had durability issues in a big way)
No ventilated seats
Second row center console (I like it, some people don't, wasn't available in late 2016)
Falcon wing and front door actuators are quieter and in general don't creak/groan and have a different sound
Steering wheel leather feels different...
MCU2 is waaaay faster
Now, a couple things: I ordered as close to the same car as I did in 2016. 2016 was a Red 90D with Black interior and light headliner 6 seat car with everything. 2018 Red 100D with black interior and light headliner 6 seat with console car and everything.
Second, I had an AP1 loaner for about 6 weeks wile waiting for this car, and AP2 (or 2.5) is miles and miles ahead of AP1. Its more aggressive, and just generally better in every way. If you have an AP1 car and wrote AP2 off, try it now.
For a little background into why I now have a new X, read this thread:
Model X - Continuing AC issues - What to do?
I wanted to document my Model X delivery in Fremont today, in part because we tend to hear about the bad ones, and mine was good, and in part to let people know the differences in the current build cars vs my previous early AP2 (late 2016) Model X.
First communication with the Delivery Adviser was actually great. Sent back and forth 6 or 8 emails through the process (I didn't ask many questions besides pinging him when the car went into production and him pinging me when it finished to schedule a date). My Owner Adviser is excellent, and I'm an existing owner so I didn't have anything for him to do really. The Tesla Finance people had the loan paperwork ready at delivery and I paid the balance due via ACH on My Tesla before showing up to streamline things even further. I did confirm with the DA this morning that my car was indeed at the Fremont delivery center and was indeed ready for pickup (it was being detailed after being delivered to Fremont Delivery from the offsite holding lot (Lathrop?).
Arrived at the appointed time, Saw what looked like my X parked out in front of the delivery center along with 1 S and about 20 Model 3's. Checked in outside and proceeded inside. Got a text to wait under the Tesla sign in the lobby. Delivery Specialist (Not the DA, always a different person BTW) came out with the paperwork. We went out to the car and i looked it over. No defects. I know this is hard to believe, but the Falcon Wing doors were actually perfectly aligned, the weld/adhesive gaps were filled correctly, and pretty much all the other gremlins I've come to live with on my last X didn't exist. To be fair, I'm not a paint perfectionist (I have little kids and drive my cars heavily), but the paint looked really good all over, no scratches or swirls, just generally a really solid car. She left me to finish inspecting the car wile she got the paperwork ready. When i was done inspecting the car I went back inside and signed the paperwork. That took about 15 minutes. Maybe 5 minutes after that she had the temp registration on the car and told me to enjoy and left. Wile waiting for the registration a Tesla solar rep came over and talked to me, but was very cool and not pushy and didn't take up any extra time. I specifically asked them not to try to show me the car etc since i'm familiar with it, and she was quite happy to oblige.
So 35-40 minutes from arrival until I had the keys and could leave.
Car showed up in the app about 10 minutes after i left. Auto pilot finished calibrating halfway home. There was one update waiting that i did when i got it home (it was on .28)
Couple observations about the process/Fremont delivery:
The snacks/coffee/water area is sadly lacking and was missing coffee and most snacks today. Tesla needs to just pay a food service company to keep it stocked and ready to roll. There is enough traffic (even on a Tuesday afternoon) to fully justify it.
The children's area needs some toys. Today there was a half used coloring book, and a tv that was off, and some foam puzzle mats. Go ahead and do the same things the supercharger in Kettleman City has on the wall (Bead mazes). Ditch the consumable/coloring books (give them to people to take home if you must).
They had a nice area for merch, but it wasn't staffed and wasn't as good as it could be. I'm there to buy an expensive car, up sell me! Sell me snow chains, cargo racks, floor mats, sun shades, Chademo and charging adapters, HPWC (i already have one), Arachnids, whatever. They just had hats, shirts, desktop superchargers and batteries on display. This is a centralized delivery center, they could be raking it in on people high on that new plastic smell ;-)
Couple observations about the car:
Didn't have the front license plate frame installed. Was in the frunk. Excellent.
Accessories (Charger, Tow hitch) in the frunk.
Received my keys in a nice Model X key box (like last time) no plastic baggy for me!
No phone charging cable. Luckily i saved the one from my last X just in case before I turned it over.
Changes vs my late 2016 AP2 car:
No alcantara on the Dash (there is alcantara on the ceiling)
Different Falcon wing door buttons
The darker trim around the screen, cup holders, etc. looks much better and I'm sure will mean less issues with the yellow ring.
Different shaped, softer seats
Vegan leather vs the perforated real leather in the 2016 (Vegan is better, 2016 had durability issues in a big way)
No ventilated seats
Second row center console (I like it, some people don't, wasn't available in late 2016)
Falcon wing and front door actuators are quieter and in general don't creak/groan and have a different sound
Steering wheel leather feels different...
MCU2 is waaaay faster
Now, a couple things: I ordered as close to the same car as I did in 2016. 2016 was a Red 90D with Black interior and light headliner 6 seat car with everything. 2018 Red 100D with black interior and light headliner 6 seat with console car and everything.
Second, I had an AP1 loaner for about 6 weeks wile waiting for this car, and AP2 (or 2.5) is miles and miles ahead of AP1. Its more aggressive, and just generally better in every way. If you have an AP1 car and wrote AP2 off, try it now.
For a little background into why I now have a new X, read this thread:
Model X - Continuing AC issues - What to do?
