Model X is still Updating ?

[saz25]

Hi,
I've had my Model X about a week now. Today I got a "software update available" notification on my phone. I had some time so I went into the car and initiated the update. That was almost 5 hours now.

I've had a Model S for 3 years and never waited so long for the update to complete.

My Tesla app says "Software Update In Progress". The car on the touchscreen says "Checking Status".

Is this normal? Why so long?
thanks in advance,
Steve

 

[bmms8]

I think you can dress done on the screen. I believe its done

 

[X Fan]

You don’t mention what SW update it is but FWIW: I had the exact same message for my last update.

You should be ok...it seems to be a bug.

 

[saz25]

You don’t mention what SW update it is but FWIW: I had the exact same message for my last update.

You should be ok...it seems to be a bug.

I don’t know yet the version. I was getting nervous that my car got “bricked”.

 

[HostileHarry]

I had this happen last week. App kept showing In progress. Went to car and it was updated and all fine.

 

[Mobile Ranger]

Connect your vehicle to your home Wi-Fi. Sometimes it can be delayed pending a Wi-Fi connection, or can be a software glitch on the app itself. Restart the app and vehicle itself

 

[bsf29]

Same issue with our S when we were upgraded to 2018.48.1 last Friday. Tried rebooting and it is still stuck. SC said that it is updated and ok but our Tesla App still says update in progress. Tried closing/opening the Tesla app with no luck. SC said to try reinstalling the app but my wife's phone also has the same status. Sounds like the "OK" signal was never sent back to the mother ship.

 

[X Fan]

^^^^

yup....that rev. seems to be buggy.....

 

[jboy210]

Connect your vehicle to your home Wi-Fi. Sometimes it can be delayed pending a Wi-Fi connection, or can be a software glitch on the app itself. Restart the app and vehicle itself

Agreed. I even installed another Wifi Access Point next to my garage to ensure my car had great 2.4GHz and 5GHz connectivity. Updates without maps take under 20 minutes. With the maps under an hour.