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Model X ownership transfer

TCMX

Member
Feb 11, 2021
10
1
texas
Hi, i recently purchased a 2017 model X, i am trying to claim ownership of the vehicle with tesla, but i am getting this error message saying that my vin and mileage does not match, even tho i got the vin and mileage off the car, i am not sure what i am doing wrong here, please help.

1615824045709.png
 

djillusion

Member
Mar 19, 2020
227
97
Chicago
my recommendation is for you to try to "chat" with someone via the tesla.com website. i found that to be more helpful but it can take alot of clicks to finally get someone on the "chat".
 

TCMX

Member
Feb 11, 2021
10
1
texas
my recommendation is for you to try to "chat" with someone via the tesla.com website. i found that to be more helpful but it can take alot of clicks to finally get someone on the "chat".
been trying to "chat" with someone for the last 20 minutes, cant seem to located where to do that, do you happen to have the direct link for that?
 

djillusion

Member
Mar 19, 2020
227
97
Chicago
been trying to "chat" with someone for the last 20 minutes, cant seem to located where to do that, do you happen to have the direct link for that?

you have to navigate around which is a shame. to do so, go:

support --> contact us --> account & ownership support --> and then play with all the options until something pops up to "chat" with a rep

i know its really stupid but telsa does everything possible for you to not speak to someone when you want/need to.
 
Last edited:

TCMX

Member
Feb 11, 2021
10
1
texas
thank you very much, i was able to talk to on of the Representative through tesla, and will be providing the documents through email.
 
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