All,
We just took possession of a 2022 Model X Plaid, and were surprised and disappointed by the warranty. We sold a 2019 Model X Performance at the same time (via private transaction), which had the unlimited mileage warranty on the battery and drive train. The electronic Motor Vehicle Purchase Agreement for the Plaid included a link to the warranty document, which was dated 2017 and stated 8 years for the battery and drive train, with no limits to mileage. That was awesome and played a part in our decision to buy the newer version. After buying the car, I looked in the app, saw the 150K limit on mileage and did some research to ensure it was 'real'. I realize many of you were aware of the change, but we weren't, especially given the information in the link from our MVPA. I pulled up our MVPA again this morning, and the warranty link still points to the 2017 version with unlimited mileage. Any guidance from the group? Is this worth a follow up with Tesla, assuming we can even find a way to communicate with them, which I can't locate on their website. Thanks in advance. The link from my MVPA, dated Jun 29th, 2022 appears below.
We just took possession of a 2022 Model X Plaid, and were surprised and disappointed by the warranty. We sold a 2019 Model X Performance at the same time (via private transaction), which had the unlimited mileage warranty on the battery and drive train. The electronic Motor Vehicle Purchase Agreement for the Plaid included a link to the warranty document, which was dated 2017 and stated 8 years for the battery and drive train, with no limits to mileage. That was awesome and played a part in our decision to buy the newer version. After buying the car, I looked in the app, saw the 150K limit on mileage and did some research to ensure it was 'real'. I realize many of you were aware of the change, but we weren't, especially given the information in the link from our MVPA. I pulled up our MVPA again this morning, and the warranty link still points to the 2017 version with unlimited mileage. Any guidance from the group? Is this worth a follow up with Tesla, assuming we can even find a way to communicate with them, which I can't locate on their website. Thanks in advance. The link from my MVPA, dated Jun 29th, 2022 appears below.
