TMC is an independent, primarily volunteer organization that relies on ad revenue to cover its operating costs. Please consider whitelisting TMC on your ad blocker and becoming a Supporting Member. For more info: Support TMC
  1. TMC is currently READ ONLY.
    Click here for more info.

Model X Reset Techniques

Discussion in 'Model X' started by ohmman, Apr 29, 2016.

Tags:
Thread Status:
The first post in this thread is a WikiPost, and can be edited by anyone with the appropriate permissions.
  1. UncaNed

    UncaNed Supporting Member

    Joined:
    Apr 8, 2015
    Messages:
    1,348
    Location:
    East coast
    Thanks! The issue is both scroll wheels and all steering wheel buttons stopped working. So I thought I'd reboot. Couldn't hurt to try that, no?
     
  2. Aljohn

    Aljohn Member

    Joined:
    Oct 17, 2014
    Messages:
    903
    Location:
    Georgia
    #142 Aljohn, Sep 22, 2019
    Last edited: Sep 22, 2019
    @UncaNed Understand. OK if you can reboot. Again, do not press Restore to Factory Settings without Tesla asking you do to so. It will require all your Configurations to be re-established. I was advised to do son on a totaled vehicle with the warning this can not be undone.

    Good Luck
     
  3. UncaNed

    UncaNed Supporting Member

    Joined:
    Apr 8, 2015
    Messages:
    1,348
    Location:
    East coast
    I turned it off and back on, but I just realized that none of the scroll wheels, buttons, and not even the horn works on the steering wheel. The buttons are lighted however.

    Is there one wire harness for the steering wheel lights and another for all the rest of the steering wheel input stuff? Is there a connector for all the controls on the steering wheel that might have fallen loose? If so, where might I find it??

    Thanks for all the help, @Aljohn .
     
  4. Aljohn

    Aljohn Member

    Joined:
    Oct 17, 2014
    Messages:
    903
    Location:
    Georgia
    Since the X is "drive by wire", that is the primary steering control is electronic, not mechanical. I would recommend contacting Tesla before you drive the X as a precaution. The only access to the front requires removal of the Frunk liner and Frunk ass'y. Even if you remove, I am not sure you can access the steering column wiring. Again -- Contact support/service before you drive.
     
    • Like x 1
  5. UncaNed

    UncaNed Supporting Member

    Joined:
    Apr 8, 2015
    Messages:
    1,348
    Location:
    East coast
    OK, Thanks a bunch!
     
  6. UncaNed

    UncaNed Supporting Member

    Joined:
    Apr 8, 2015
    Messages:
    1,348
    Location:
    East coast
    FYI the kindly service guy came out and replaced the scroll wheels. Problem fixed!
     
  7. Aljohn

    Aljohn Member

    Joined:
    Oct 17, 2014
    Messages:
    903
    Location:
    Georgia
  8. jerseygirl18

    jerseygirl18 jersey girl

    Joined:
    Aug 21, 2019
    Messages:
    493
    Location:
    Delray Bch/Chicago/Brklyn
    since you mentioned the trunk & wires...i am curious about some wires i found at the very front of the frunk ..several not so long ones just laying there attached to nothing. Have any ideas what they are ?Thanks in Advance
     
  9. mswlogo

    mswlogo Well-Known Member

    Joined:
    Aug 27, 2018
    Messages:
    5,960
    Location:
    MA, NH
    I just wanted to add a Tidbit to the "Method 2" Windows Reset Procedure. This is on a Raven X.

    I was suffering from a mysterious "Phantom Obstacle" on my Drivers Door (coincidentally the first usage after V10 update). Note: I might have had window partially open during the update. Also update may have had absolutely nothing to do with it. But I think it had something to do with adding the "Vent" features. Like adding new "Vent" Positions to a Table and messing something up.

    I could nudge an inch at time past this "Phantom Obstacle" to get the window to close, but if I did a full click up or held it up it would go up 2/3's and turn around and back off, like the Window thought it hit something. Same issue if door was open (way less resistance) and even if I was helping the window up past the "phantom obstacle" it instantly stopped and reversed in the exact same some spot every time. It was NOT binding.

    This went on for a couple days. Tried car reboot with window up and window down. No luck.

    Finally I tried "Method 1" reset from this thread, no luck. Then I tried "Method 2", after 4 times or so it felt pointless (despite it saying it might take 15 attempts). Then I decided to open the door and try "Method 2".

    Suddenly after a couple tries the "Phantom Obstacle" moved, by a lot, now it would go up 1/3 of the way and turn around. I must be close. Then it was back to the obstacle at the 2/3 position again. Then suddenly after a couple more tries the Window went all the way to the VERY top (as in the Closed Door Position, with the Door Open). We know it's not supposed to do that. But at that point it felt like that all the "Phantom Obstacles" were magically cleared. But the fact that it was too high with door open didn't feel so good. Glass would hit trim if I tried to close it, in that position.

    At that point I put the window half way up and did the "Method 1" Reset procedure for good measure. I'm not sure this was needed but figured it would not hurt. Window has been 100% normal for the past several days. Vent is also working. But sometimes not all windows Vent (one rear window sometimes stays up).
     
    • Helpful x 2
  10. Aljohn

    Aljohn Member

    Joined:
    Oct 17, 2014
    Messages:
    903
    Location:
    Georgia
    Unfortunately I have no specific knowledge of unattached wires.
     
  11. 3Victoria

    3Victoria Active Member

    Joined:
    May 8, 2016
    Messages:
    1,762
    Location:
    Victoria, British Columbia
    For the engine-sound speakers? I suspect not, but ... ?
     
    • Funny x 2
  12. dewittbo

    dewittbo Member

    Joined:
    Jan 20, 2019
    Messages:
    36
    Location:
    orem, utah
    I have lost the Voice icon on my center console, so can’t make hands-free calls or voice activated navigation. I have tried resetting and Power off. Nothing has helped. Any suggestions?
     
  13. mswlogo

    mswlogo Well-Known Member

    Joined:
    Aug 27, 2018
    Messages:
    5,960
    Location:
    MA, NH
    Does your button work on the wheel?
     
  14. sacfan

    sacfan Member

    Joined:
    Sep 8, 2019
    Messages:
    183
    Location:
    Sacramento
    Honk your horn, then voice commands will work. See other threads. Then make appointment for service.
     
    • Funny x 2
  15. Starship 1

    Starship 1 New Member

    Joined:
    Dec 3, 2019
    Messages:
    1
    Location:
    Key Largo
    Thank you - we were driving along all of a sudden out of the front speakers - as one TMC person mentioned this is a shame because the Whoopi cushion sounds come from here. The holding down of the two scroll buttons on either side of the steering column for 20 seconds (in my case it was a full 20) worked for me! Thanks TMC - so happy:) glad I joined
     
  16. mbp11

    mbp11 Member

    Joined:
    Jan 30, 2019
    Messages:
    346
    Location:
    SF Bay Area
    reset the height of the FWD (from another part of the forum)
    Thanks to Tony AVI

    With the help of a very knowledgeable young lady in the Edinburgh (Scotland) sales centre I have resolved the problem, hopefully. Tested it over several days and so far all good in that the doors now open to full height when I first get the car out of the garage.

    The procedure was:
    Get the car out of the garage
    Open the FWD which, of course only opened to low height
    Press and continue pressing the open FWD button on screen
    An alarm sounds but the FWD slowly opens to full height
    A blue pop up button then appears on the screen asking if I always want to open at full height at this location
    Press that button
    Problem solved

    Hope this works for those of you still struggling with half open doors when the car has just come out of the garage and is still very close to it.
     
    • Like x 2
    • Helpful x 1
  17. mswlogo

    mswlogo Well-Known Member

    Joined:
    Aug 27, 2018
    Messages:
    5,960
    Location:
    MA, NH
    And it still opens to a safe height in Garage?
     
  18. mswlogo

    mswlogo Well-Known Member

    Joined:
    Aug 27, 2018
    Messages:
    5,960
    Location:
    MA, NH
    OK, I tried this.

    I was worried if I set it too high in the driveway it might hit something in the garage (same location as far as it knows).

    So I tried it in the garage first. It was opening like 25% in the garage and I had room for 75%.
    No go, nothing pops up on the screen.

    So then I went outside the garage and tried again. It opens higher outside before doing anything (like 50%) but there is room for 100% of course.
    Success. As soon as it reached 100%, and only when you reach 100% does the blue button pop up to save it.
    And when you "save it" your telling it to open BOTH doors to 100% in this location.
    What's nice is, it retains a button, right where the blue button was to cancel the full height at this location.

    Now the question is, what will it do in the garage?

    I pull in, and VERY carefully watch it open. It opened to 60%. Not as wide as it could but way better than it was.
    I also tried the other side which is very close to a wall and used to open to like 10% and now it's like 20% (safe and wider)

    I also opened the garage door, which makes things worst (lower ceiling) and it opened slightly less, perfect.

    Overall 100% improvement. Not as custom as I thought it might be but it's much better and still pretty safe.

    Thanks for the find !!

    Curious how far I have to drive before the "Full Height, This Location" Cancel Button disappears.
    Because I assume I can do this at another location.

    Still don't understand why it opened so low outside the garage in the first place, but still higher than in the garage.
     
    • Helpful x 2
  19. tommytuna

    tommytuna Member

    Joined:
    Nov 16, 2020
    Messages:
    143
    Location:
    Toronto, ON
    Awesome thread - i'm looking to do a deep reset of my MX after AP cameras and such have gone on fritz. In Model 3 forums, users were disconnected 12V battery terminal and also disconnecting a connector located under rear seats. This would fix camera issues for many. Can i simply disconnect the emerg power in the Frunk to accomplish same thing in MX? What is the proper procedure - thank you.
     
  20. wooter

    wooter Nou ik heb niet te klagen over Tesla support

    Joined:
    May 3, 2017
    Messages:
    5,281
    Location:
    Belgium
    This will only disconnect the high voltage battery pack, but won't touch the 12V if I'm not mistaken.

    On the other side of the frunk you can find the 12V battery and you can disconnect the + pole for a full power off of all 12V systems such as the MCU and camera's.
     
    • Like x 1
Thread Status:
The first post in this thread is a WikiPost, and can be edited by anyone with the appropriate permissions.

Share This Page

  • About Us

    Formed in 2006, Tesla Motors Club (TMC) was the first independent online Tesla community. Today it remains the largest and most dynamic community of Tesla enthusiasts. Learn more.
  • Do you value your experience at TMC? Consider becoming a Supporting Member of Tesla Motors Club. As a thank you for your contribution, you'll get nearly no ads in the Community and Groups sections. Additional perks are available depending on the level of contribution. Please visit the Account Upgrades page for more details.


    SUPPORT TMC