Yes, some Model Ys have cosmetic issues, but overall, they're better built than initial 3s:
I tried back to black restorer and some scrubbing. No change its paint stuck in the dimples in the plastic after someone wiped off a drip/spill.
This is my first tesla and I'm very disappointed. I traded in a bmw m4 for this. I love how it drives but the build quality is atrocious. First the rear hatch doesn't latch. The hatch operates but won't fully close unless you push on it. One rim was scratched, there is peeling chipped paint, both rear blacked out door handles have paint chips, the rear lower plastic has paint overspray on it, the roof glass glue is bubbling up on both sides, and there is a dent in the metal over the b pillar on the passenger side, the interior plastics on the dash and steering wheel have scratches, the drivers seat creaks over bumps, turns, or acceleration. My 4 year old bmw was in better condition than this "new" car.
It would be nice to hear from more people whose cars arrived damaged and insisted on repairs under warranty.Every time I see someone post their defects, someone always says it’s all cosmetic. Can all those paint chips and deep scratches really be fixed.. and are those dookie stains in the paint??
That sucks. For those saying to avoid end of quarter cars -- how is that possible? Our Model 3 was delivered December 26, 2019, as part of the end of quarter push -- we ordered it mid October. At the time, we were told they always build California cars last -- so Californians always get the end of quarter cars that people are told to avoid? Not sure how to decipher the vin as the last numbers are 6318XX -- so they seem to have built a lot of Model 3s at this point. Doing a thorough clean and detail this weekend I noticed a lot of stuff that needs fixing and will have to make an appointment. A pillar cover (inside) is falling off and I see the clips to hold it in were never properly placed and are indeed broken. A pillar on passenger side is installed incorrectly, the plastic in the frunk area was loose and I noticed it's because many of the clips to hold it in are broken off. Makes you wonder how much other stuff was installed incorrectly. I plan on replacing my other car next year with a Model Y but this kind of thing is really disheartening.
Sounds like they're betting on it being cheaper to fix defects when someone complains than to do it as part of the normal production run.
And some customers who'll just take it straight to the detailer so that Tesla can't screw it up any more.Absolutely agree. Especially when you factor in that there's some % of the owners that aren't picky that won't ask for the items to be fixed. Then there's another % of people that won't push back on Tesla SC's when they tell you it's "in spec." And then there's another % that will be ok with some crappy resolution such as touch up paint on a panel that really needed repainting, or something that's made only marginally better.
They did the math, and the math says, "screw em', just ship it!"
I agree.What I keep reading here are mostly cosmetic or minor defects that have been easily and quickly resolved by the service department after delivery.
It seems like it would be a much better customer experience if the delivery center inspected the vehicles prior to delivery. Ideally they would resolve the issues prior to delivery, but just knowing that they are aware of the outstanding issues would be a little more reassuring to a new owner.
Even just a note — and I’m totally making this up — that in order to expedite as many deliveries as possible they’ve intentionally bypassed their typical pre-delivery inspection, would at least be reassuring that this isn’t business-as-usual for Tesla (though it sounds like it absolutely is).