Mrbrock
Active Member
I am serious, what exact did you do that you say Tesla told you to do relating to a vehicle from Austin? Please point out where Tesla says what to do if you want a vehicle from Austin.Serious or not, I did exactly what Tesla told me to do at the time. The converse can be said of Tesla, obviously they weren’t serious about wanting to deliver me a car at the time all things considered… but they were more than willing to take my deposit and call me a customer? Definitely off topic though; everyone has different circumstances and I don’t lose any sleep over people online thinking one way or another about me.
There is no policy for this. Your SA was speaking out of turn. He told you to complete it not because Austin was “going to start in October” but because it was going to get canceled for not being complete and he’d be out a sale. And now once you get a car assigned you can only postpone once before Tesla can cancel your order. Which you have already done. And you go back in line. So now, if you get a non Austin vin, your order and deposit will be canceled and not refunded. And you’ll have to place a new order and get back in line.Not exactly. When I placed my order I told the SA I wanted a Austin MY no matter how long it took. He told me to not complete my profile. I didn’t complete it until he told me to complete it (this was all back when it looked like Austin was going to start producing cars in October). He told me not to worry if any cars get assigned he’ll just unassigned them and give them to other people waiting locally who want the same thing, no big deal. I’ve never put my order on hold. I got assigned a car once, back on 11/5, and he simply gave it to someone else. Ive been waiting for a VIN again ever since, which is fine because the longer it goes unassigned, the closer I am to a Austin MY. Anyhow, the conversation I had with the SA when I placed my initial order was pretty specific almost a year ago… I wanted a car from Austin.
SAs try to get sales. They don’t say no but they don’t say yes. Saying YES would have meant placing you on an Austin waitlist which doesn’t exist so they can’t say YES. Being honest and saying the only way to guarantee that is to wait until Austin is shipping cars BEFORE placing your order would amount to a NO which they won’t do. They may not be the slimy used car sales people of old but they are still sales people who make more money the more they sell and will say whatever they can to get rose sales.