Middleman2u
New Member
I had this same issue a few months back. A two hour install turned into 10. We noticed if we removed the gasket it would close or even helping it when shutting it worked. We updated firmware and it actually came down to Hansshow having to send us a stronger motor. Once installed it works perfectly. Side note here. Hansshow knew about this issue as build quality differences in the vehicles are not equal. The frunk did have a noticeable bow in the hood from factory. The revised motor took care of the problem. They were very easy to work with and even though frustrating to have to spend so much time on a simple install, they did make it right.I am having the same issue with the Hansshow power frunk v5, it does not latch into the locking mechanism, seems like it does not have enough power bring the frunk down. I tried with spacers and without, I have also adjusted the latch mechanism in at least 20 different ways and it still does not work. I have to manually assist the power frunk to close in order for it to latch correctly. For me, it does open correctly, my only problem is the latching of the lock mechanism. I am in the process of contacting Hansshow to see if there’s a fix to the problem.