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Model Y Heat stopped working

Discussion in 'Model Y: User Interface' started by Juanpelota, Nov 19, 2020.

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  1. essaunders

    essaunders Member

    Joined:
    Jun 6, 2012
    Messages:
    129
    Location:
    Nashua NH area
    go my Y back. Supermanifold and Ac Compressor were replaced. not sure what else. 20days in the shop to fix.

    (for reference, that puts me in 'lemon law' territory in NJ (state of purchase)... for Tesla's sake, this better not be a reoccurring problem...)
     
  2. Ssmtsx

    Ssmtsx Member

    Joined:
    Oct 17, 2019
    Messages:
    73
    Location:
    Virginia
    Add me to the list. My heat stopped working today. Vin 89k. Dropped it off at the SC and they gave me a loaner.
     
  3. Pianewman

    Pianewman Member

    Joined:
    Oct 28, 2020
    Messages:
    554
    Location:
    Fort Worth
    (Sorry for y'all. 88xxx, 1100 miles in 2 weeks, no HVAC issues, 35f ambient mornings, heat within 2-3 minutes)
     
  4. TomServo

    TomServo Active Member

    Joined:
    Apr 10, 2014
    Messages:
    1,071
    Location:
    Belleville IL
    And Bjorn drives all over Norway in the dead of winter to include the arctic circle and camps out over night with little safety net. I hope he has a Plan B?
     
    • Like x 1
  5. mark95476

    mark95476 Member

    Joined:
    Jun 21, 2020
    Messages:
    725
    Location:
    Bay Area CA
    Bjorn probably doesn't peruse TMC since he's too busy actually driving and testing cars. When I was expecting delivery of my Tesla, I was expected it to be a complete hunk of garbage from reading the threads on TMC.

    Problems occur and TMC is a great resource for owners, however, some of the stuff isn't based on reality.

     
    • Like x 1
  6. Pianewman

    Pianewman Member

    Joined:
    Oct 28, 2020
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    Location:
    Fort Worth
    ^^^agreed! So far, so good, only 1100 miles in 19 days...no rattles, still have heat, no doors falling off...
     
    • Like x 2
    • Love x 1
  7. gondela

    gondela New Member

    Joined:
    Jan 17, 2021
    Messages:
    3
    Location:
    Maine
    My model y has intermittent heat. Preheated from the app, drove an hour with ideal heat. Parked two hours, returned to the car which may have had heat at first but quickly it felt like AC. Froze on the drive home, it's Maine. At home, couldn't heat from the app.

    I have an appointment at the SC but it is two states away, Peabody,MA I don't know if covid-19 rules let me go there. $60000 for an unheated car?
     
  8. Ssmtsx

    Ssmtsx Member

    Joined:
    Oct 17, 2019
    Messages:
    73
    Location:
    Virginia
    I feel the same way. My car has been out of service since last Wednesday. My app says it should be done this Friday. I took delivery on the 29th of Dec. I’m disappointed.
     
  9. gondela

    gondela New Member

    Joined:
    Jan 17, 2021
    Messages:
    3
    Location:
    Maine
    SC contacted me in the app today. Said no heat in Maine is an emergency and roadside assistance will haul my car to SC and rent me a loaner . They also said they would do remote diagnostics and perhaps fix it via OTA software update.
    With a serial number below 50,000 I know I'm a beta tester, so after the initial frustration I think Tesla is handling it well.
     
    • Like x 1
  10. Gosiajoey

    Gosiajoey New Member

    Joined:
    Jul 4, 2020
    Messages:
    3
    Location:
    Orland park IL
    Created my appointment in December for today to fix the intermittent heat. Got an email last week that the parts had been ordered, manifold and compressor like others.
    I sent a message through the app yesterday morning to ask about the shipment of the parts. No response.
    I call them today since the app does not say that the parts were shipped. Turns out the parts are on backorder. What were they going to tell me had I shown up at 10am with my car? Terrible/no communication.
    But they did tell me after I posed a bunch of questions that they had someone connect to my car last week and do some diagnostics and determined that Tessie, my Y, needed new parts. They will contact me when the parts are in. This is not encouraging.

    Tessie joined the family in July 2020. The issues have been very disappointing for such an expensive car, but I LOVE the autopilot on it.
     
  11. gondela

    gondela New Member

    Joined:
    Jan 17, 2021
    Messages:
    3
    Location:
    Maine
    Drove the rental to the SC yesterday. Touchless handoff, they took care of returning the rental they gave me. Heat works great now after replacing two high pressure sensors and one low pressure one.

    It was such a relief to get back into the Y after the chevy equinox rental. I got spoiled quickly. Now if I could get it let me schedule charging...
     
    • Like x 1
  12. Camerontlc

    Camerontlc New Member

    Joined:
    Jan 12, 2021
    Messages:
    2
    Location:
    Chicago
     
  13. DAV11

    DAV11 New Member

    Joined:
    Feb 2, 2021
    Messages:
    3
    Location:
    Minnesota
    Those are the parts my service center ordered for me. I go in on Monday to have them installed.
     
  14. threeputts

    threeputts Member

    Joined:
    Dec 14, 2020
    Messages:
    58
    Location:
    Minnesota
    vin 86xxx s/w 48.35.5. 5 degrees fahrenheit outside today, heat stopped working. Changed setting to recirculate and the heat came back on and blew very warm - but the windshield and windows quickly fogged up. Went back to fresh outside air and it blew ice cold again. Next available SC appt 1/22.
     
    • Informative x 1
  15. DanDi58

    DanDi58 Member

    Joined:
    Jun 22, 2020
    Messages:
    565
    Location:
    Dayton NJ
    Assume you meant 2/22...? Otherwise, you've missed your appointment.... ;-) Others have reported calling the SC with a no heat condition and they advised to bring it right in as it's a safety issue (no defrost, etc). Might want to try that.
     
  16. threeputts

    threeputts Member

    Joined:
    Dec 14, 2020
    Messages:
    58
    Location:
    Minnesota
    #96 threeputts, Feb 10, 2021
    Last edited: Feb 10, 2021
    Yes, Mon Feb 22 - my typo.

    EDIT - Thanks for the note, I called and am bringing the Y in tomorrow. They are out of stock for the necessary sensors so I'm getting a loaner.
     
    • Like x 1
  17. Subhuman

    Subhuman Member

    Joined:
    Aug 1, 2013
    Messages:
    528
    Location:
    United States
    #97 Subhuman, Feb 12, 2021
    Last edited: Feb 12, 2021
    Add me to the list. Had the car exactly two days! Wife had to drive 45 minute with 2 young kids and no heat in 5 degrees F weather.
     
  18. threeputts

    threeputts Member

    Joined:
    Dec 14, 2020
    Messages:
    58
    Location:
    Minnesota
    Got the MY back this afternoon. Heat working. Hope it stays that way.
     
    • Like x 1
  19. doct89

    doct89 Member

    Joined:
    Jul 5, 2020
    Messages:
    28
    Location:
    Boston, MA
    My heat stopped working on Sunday again, around 30 degrees out. My sensors were replaced in December and my heat worked fine for 2 months. Sensors don’t seem to be a permanent fix I guess.
     
    • Informative x 3
  20. chammerbeck

    chammerbeck Member

    Joined:
    Oct 25, 2017
    Messages:
    81
    Location:
    Milwaukee, WI
    Just dropped mine off at the new Milwaukee service center. Interesting thing.....all the keys/work orders on the counter.....90% of them said "heat not working". I asked about doct89's situation....they said they just changed the part(s) back then BUT the new ones were still the same defective, or soon to be, ones. The ones being installed now are "new" design with the problem supposedly fixed....we hope. Crossing fingers I don't have this problem again.
     
    • Informative x 3
    • Funny x 1

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