I hope they would do a formal reach out by corporate to have us move to another vehicle or have us choose refund if they decide to cancel the trim rather than just refunding our money without notice.....think that would be a bad business move but if you are on top of the world, you aren't worried about the things beneath you, I guess....
Model Y Long Range Rear Wheel Drive (LR RWD)
- Thread starter USCCowboys
- Start date
I hope they would not make such a rash move or ill-advised business decision. Imagine how many people like myself may have used a credit card for the down payment which they no longer have because it's expired or they closed the account. How can they just issue a refund without reaching out to the customer first?
This actually happened to me - I placed the $2,500 down payment with a Chase credit card that has since been cancelled. When I cancelled my LR RWD reservation a few weeks ago (since I had purchased a SR RWD), the $2,500 was refunded to that cancelled credit card, such that I now have a negative balance of $2,500 on that credit card. In my experience, the credit card company will issue a check for that credit balance, but who knows how long that process will take.
blissdancer
Member
I still have my deposit down for the LR RWD. I called when the SR was released and told them I didn’t want that car. I wanted some type of compensation if I switched to the AWD now with higher FSD price. Christian at the San Jose office said he’d be get back to me right away. What a fool anyone is to believe anything that anyone at Tesla says. No one has called back, no ones has reached out at any level. Conclusion. Tesla Hayes their clients and does not want us to buy their cars. What a sham.
blissdancer
Member
I still have my deposit down for the LR RWD. I called when the SR was released and told them I didn’t want that car. I wanted some type of compensation if I switched to the AWD now with higher FSD price. Christian at the San Jose office said he’d be get back to me right away. What a fool anyone is to believe anything that anyone at Tesla says. No one has called back, no ones has reached out at any level. Conclusion. Tesla hates their clients and does not want us to buy their cars. What a sham.
seangoggin
Member
The sales advisor said it was possible to convert the order and keep your original FSD price. He submitted the change on Feb 19 and said he resubmitted it last Friday, March 12. I will update the group if it gets done.
With this slow process, many advisors may just say it is not possible.
With this slow process, many advisors may just say it is not possible.
I just got the go ahead from my sales advisor to allow me to keep my reserved FSD price for my model Y RWD reservation. My account page is in the process of changing now. I even have a vin # now. Fingers are crossed.
seangoggin
Member
I do not know why it is so slow for me, but it has been.
seangoggin
Member
My account page changed to allow editing the configuration the first time I talk to the advisor but I still have the original configuration, but both times the sales advisor said he made the change and is waiting for it to be updated, so I did not want to edit on my end.
Rod, did you have to do anything like edit your configuration yourself?
I have not done any configuration editing yet. They said they would do that for me. It appears that they have done the editing, but the price is not reflecting the FSD discount yet. I have a call into my SA now to ask what we need to do next. We have not completed the registration info yet.
seangoggin
Member
My SA warned me a few times that when the configuration is edited it may have the wrong FSD price and they may have to "fix" it in the final contract.