You should try and get the ticket number for future reference, if you didn’t already get it.
Thanks for the tip, I will ask about that!
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You should try and get the ticket number for future reference, if you didn’t already get it.
After reading this thread, I can say I noticed the humming and vibration in my steering wheel while driving when I changed my HVAC from a low temp (~65 degrees) up to high. I took delivery of my MYP VIN 209xxx at the end of June. I do not have bioweapon defense mode like others in this thread.
Could it be something with the heat pump? I'm not too sure what happens when the change in temp occurs.
Got my MYP today. I can confirm that there is an audible hum with the AC powered off. However, the I feel noise level isn't any worse than my ICE car at idle with the engine off with all the engine bay fans going.
However, I feel like the noise is from something different as it is louder on the driver side and not the passenger side. I took some dB readings with an app on my phone - not sure how accurate these are. It didn't bother me enough to reject the car. Then noise does ramp up if the AC turns on, but it is drained out by the AC wind noise anyway. I have also noticed it ramp up for no apparent reason, but still not enough for me to say it is too bothersome.
Driver's side headrest - 30db
Driver's side against the dash - 38 db
Passenger's side headrest - 28 db
Passenger's side against the dash - 32 db
Even though the dBs are higher on the driver's side on the inside of the car, the sound does seem louder in the passenger's side wheel arch compared to the driver's side.
Two videos so you can hear the sound. One is completely dark... my garage light turned off.
Got delivery of MYLR this week. The noise is pretty loud
Took mine in today, they said to give it another week and come back if I still think it is an issue……..I won’t give up on this, the sound is gettin louder and more frequent (still running few hours after the car is parked)
I'm right there with you guys. Got a Model 3 LR 9/25. It's my first electric so I wasn't sure, but that noise is very bothersome. When I took out the trash in the middle of the night and noticed it still humming along, I was a bit concerned. What's more, I can see it drains the battery a mile an hour when parked in my garage waiting for the scheduled charge. Leaving that charge port open is the culprit. So here I am thinking that scheduled charges save energy costs, but notice it drains itself throughout the night until the scheduled time. Going to monitor it for another week then take her in and see what they say.
Hello, I got my MY delivery on Thursday, 9/30 and ever since I am hearing this humming sound after I parked the car in the garage. I cant say if the sound continues while I am driving but definitely always there when parked. very annoying indeed.
I tried scheduling an appointment thru TSLA App but it only allows one service appointment now. I had scheduled another service appointment (for 10/18) to report some of the scratches and chirps in the rear bumper and a bit of rattling sound coming from front passenger side mirror.
Planning to call this # tomorrow AM 1 (888) 518-3752
I have the same experience. I have a 2018 Model 3 RWD LR. That car is completely silent. Recently took delivery of my 2021 model Y. It has a constant hum even when AC is off. I understand that's the heatpump regulating temperature for the entire car. I find that a bit too noticeable.
Another thing I notice is a high pitch motor noise whine at speed above 50mph. This is the same high pitch whining sound that only happens during hard acceleration in my model 3. For the model Y, this high pitch sound happens during content speed with no acceleration. The sound is not that loud. But you cannot unhear it once you know it's there. I think that's the sound from the front motor. Perhaps I don't notice that in my M3 because that's a RWD.
My model y alao same problem.
I got a model y at 09/27/2021
I hear the buzzing nose what ever driving or parking. It is too much louder and make headache.
So I went to the Tesla service center. And I asked Tasla Technicians to help me compare with other Model Y released around the same time.
Technician confirms that my model y buzing noise is more louder than other vehicles.
But she said that the noise level is within the normal range, so it's normal.
So I said that I couldn't agree, but She sad that the noise level is slightly different for each vehicle. She just said I was very unlucky so you get this car.
And she said she couldn't help me. So immediately made a reservation at another service center. .
I’m hoping this resolves the noise issue your having. I have a 2020 model 3 and it doesn’t make this noise. I ordered a model Y in July and I’m hoping it doesn’t make this noise when it finally arrives. The one I test drove in July was completely quiet. That was the first thing I noticed and was impressed how much quieter it was. I’m looking forward to your resolution.UPDATE:
Well, well, I have big news for you guys... Today I got a call from my Tesla Service and they told me that they just ordered new replacement pumps for my car! I couldn't believe my ears! I don't know what happened exactly, but it looks like my insistences and pushes have paid off!
The technician I talked with, is the same good guy I dealt with for the past 3 months. He is the only one who listened to me and sincerely said "There is nothing I can do about it right now but filing an engineering ticket for you". And it is the same guy (among other two persons at Tesla) I sent my message to last Friday telling the story of South Korea where people could fix the problem with a pump replacement. My timing couldn't be more perfect! It looks like Tesla gave them the authorization to order replacements pumps for me. He also told me that they should arrive in less than 2 weeks, and as soon as they are ready, they'll call me for an appointment.
At this point, I can't wait to see if that's going to fix the problem. And I really hope so.
Bottom line: If I could do it, you guys can do it as well. Please, ask your service centers to order replacement parts. And if they say they can't, ask to open an "engineering ticket" on the issue. From what I have learned, that's the first step of the whole process.
At least, you all have now a precedent here we can refer to
And I'll make sure to keep you posted!