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Model Y not sleeping when charging

Discussion in 'Model Y: User Interface' started by Juanpelota, Feb 16, 2021.

  1. Juanpelota

    Juanpelota Member

    Joined:
    May 15, 2020
    Messages:
    66
    Location:
    US
    Hi
    -5 yr Tesla driver, northern climates. Went out this morning to unplug the 2020 model Y, and the screen was in some sort of panic mode...charger maps zipping all over the pace.. with the cabin heat at 70F. (was 6F outside). Had been blowing heat all night like that.

    First time occurrence. No changes in bluetooth app settings, cabin heat protections, etc..

    Soft reset seemed to work.

    Any opinions on what the issue was? Any similar experiences?

    thanks in advance,
     
  2. mark95476

    mark95476 Member

    Joined:
    Jun 21, 2020
    Messages:
    725
    Location:
    Bay Area CA
    Post a pic of your screen.

     
  3. jcanoe

    jcanoe Active Member

    Joined:
    Oct 2, 2020
    Messages:
    1,157
    Location:
    Maryland
    Did you accidentally leave the phone or the key card in the Tesla? Normally when you open the driver's door the HVAC will shut down. Is it possible someone touched the HVAC controls and set the climate control to be On after exit?
     
  4. mariod

    mariod Member

    Joined:
    Jul 24, 2018
    Messages:
    52
    Location:
    Toronto
    We've had our model 3 stay unlocked randomly for no apparent reason. It does happen, but not often.
     
  5. frankvb

    frankvb Supporting Member

    Joined:
    Feb 29, 2020
    Messages:
    715
    Location:
    San Diego, CA
    I'm experiencing the car frequently not going to 'off' when exiting and closing the driver's door, opened a service request. Screen stays on, showing all doors closed. I'm now in the habit of checking this every time I exit the vehicle. Patch is to open and close the driver's door again, that usually works, very occasionally needs a few retries.
     
    • Like x 1
  6. Juanpelota

    Juanpelota Member

    Joined:
    May 15, 2020
    Messages:
    66
    Location:
    US
    thinking indeed it was a softly closed door.... has not repeated. thanks
     
  7. madmax240

    madmax240 Model S 100D

    Joined:
    Jan 15, 2018
    Messages:
    51
    Location:
    Russell, Ontario
    If I remember correctly, for the car to sleep, you need to power off on the screen if you want to force it.
     
  8. GtiMart

    GtiMart Member

    Joined:
    Nov 13, 2019
    Messages:
    532
    Location:
    Quebec City, Canada
    @frankvb , I get this sometimes as well. It seems to happen when I move my car in my driveway without putting on my seatbelt, or when stopping for the mail and driving the remaining 300ft to my parking without my seatbelt. (I know, I should put it on for that second case...). I think the car has trouble figuring out that you're done driving when you don't buckle up. There might be other cases but that is definitely one. I haven't done a service request yet because I was gathering evidence first. It's easy to see when it happens as the driving lights stay on in that case (DRL, in Canada).
     
  9. frankvb

    frankvb Supporting Member

    Joined:
    Feb 29, 2020
    Messages:
    715
    Location:
    San Diego, CA
    The tech that came and replaced the door latch, mentioned that the aftermarket puddle light may cause this.

    I swapped the light with another door to see if that makes a difference. Hasn't re-occurred yet, but sometimes it worked ok for a few days.
     
    • Informative x 1

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