Delivered on August 26, 2020. Vin #42,xxx
There are 3 major issues that are very upsetting to me:
1. The glovebox rattles like crazy on every small bump
2. Every time I touch the brakes, the front callipers make a loud clunk/click noice
3. The rear motor makes a very high-pitch constant sound when driving 70 km/hr causing headaches on longer drives
When I picked up the car the delivery centre did not tell me the wipers were adjusted nor the driver door was adjusted. The right wiper blade doesn't make contact with the windshield and the driver door is sticking out from the passenger with a subtle dent on the door. I only found out after a week when I was told to make a service appointment through the app and noticed the app had an invoice already attached to the car.
Now the car is constantly failing to update and been noticing some strange glitches. For example, when getting into the car and tapping the brakes the main screen would display all the symbols and beep (starting beep) now sometimes this beep doesn't even happen. Also, when opening the dash cam viewer the entire screen glitches out and shows scattered images of the instrument cluster the car image cut in half all over for 4 seconds until the viewer for the footage starts.
This is the only car I have so a return wouldn't have been possible since it would take more than a month to get the full cash funds I paid back.
My question is, will service happily fix all these issues without hassle considering I paid so much for the car ($100K CAD). Can I demand a buy back if service doesn't work out? What are the resale values in the Teslas and the Model Y? I'm a first time Tesla owner and have been very disappointment both by the non-existant customer experience after sales and the sheer amount of problems I have to deal with for a new car.
Tesla Delivery Inspection.pdf
There are 3 major issues that are very upsetting to me:
1. The glovebox rattles like crazy on every small bump
2. Every time I touch the brakes, the front callipers make a loud clunk/click noice
3. The rear motor makes a very high-pitch constant sound when driving 70 km/hr causing headaches on longer drives
When I picked up the car the delivery centre did not tell me the wipers were adjusted nor the driver door was adjusted. The right wiper blade doesn't make contact with the windshield and the driver door is sticking out from the passenger with a subtle dent on the door. I only found out after a week when I was told to make a service appointment through the app and noticed the app had an invoice already attached to the car.
Now the car is constantly failing to update and been noticing some strange glitches. For example, when getting into the car and tapping the brakes the main screen would display all the symbols and beep (starting beep) now sometimes this beep doesn't even happen. Also, when opening the dash cam viewer the entire screen glitches out and shows scattered images of the instrument cluster the car image cut in half all over for 4 seconds until the viewer for the footage starts.
This is the only car I have so a return wouldn't have been possible since it would take more than a month to get the full cash funds I paid back.
My question is, will service happily fix all these issues without hassle considering I paid so much for the car ($100K CAD). Can I demand a buy back if service doesn't work out? What are the resale values in the Teslas and the Model Y? I'm a first time Tesla owner and have been very disappointment both by the non-existant customer experience after sales and the sheer amount of problems I have to deal with for a new car.
Tesla Delivery Inspection.pdf