VIN: 139XX
Date of Build: 6/2020
After rejecting the first delivery and complained to the head delivery manager on 6/18, they were able to find me a matching build a few weeks after. When I got to the Fremont Factory Showroom area (essentially outside the parking lot), I saw my MYP sitting on lot #26. From afar, it looked stunning and flawless. But as I walked around and examined for imperfections, I found quite a few but not as bad as the first delivery.
There were still multiple scuff marks, scratches, residue, panel gaps and alignment issues. However, I feel these issues were pretty minor and can be repaired by the Service Team. I scheduled an appointment at the Sunnyvale Service Center for 7/7. One thing I learned about booking the service appointment. The service app is horrible! There is a character limitation, so if you have more than 6 or 7 issues to type out, it does not allow you to enter anymore characters. Also, you can only upload a maximum of 5 photos! I ended up emailing my Tesla Advisor to forward to the Service Manager in Sunnyvale. They really need to improve the Tesla App for scheduling service (Web based would be my preference).
Here are some quick photos of my delivery and some of the issues I discovered during the delivery and after I took it home.
Delivery Photos: Tesla Model 3 PUP Delivery
Photos of issues to be repaired at Sunnyvale Tesla Service Center: Model Y Performance Service Photos 6/27/20
Date of Build: 6/2020
After rejecting the first delivery and complained to the head delivery manager on 6/18, they were able to find me a matching build a few weeks after. When I got to the Fremont Factory Showroom area (essentially outside the parking lot), I saw my MYP sitting on lot #26. From afar, it looked stunning and flawless. But as I walked around and examined for imperfections, I found quite a few but not as bad as the first delivery.
There were still multiple scuff marks, scratches, residue, panel gaps and alignment issues. However, I feel these issues were pretty minor and can be repaired by the Service Team. I scheduled an appointment at the Sunnyvale Service Center for 7/7. One thing I learned about booking the service appointment. The service app is horrible! There is a character limitation, so if you have more than 6 or 7 issues to type out, it does not allow you to enter anymore characters. Also, you can only upload a maximum of 5 photos! I ended up emailing my Tesla Advisor to forward to the Service Manager in Sunnyvale. They really need to improve the Tesla App for scheduling service (Web based would be my preference).
Here are some quick photos of my delivery and some of the issues I discovered during the delivery and after I took it home.
Delivery Photos: Tesla Model 3 PUP Delivery
Photos of issues to be repaired at Sunnyvale Tesla Service Center: Model Y Performance Service Photos 6/27/20