Yeah I definitely get the impression he's judging the Y based on what he's used to in the S/X (which I get, that's natural). The comment about moving the steering wheel and how it should be faster, for example. Sure, it'll be faster to press a hardware button to move it. But I did that one time when I got the car and never touched or thought about it again. What I have thought about is how absurdly clean the interior looks without any buttons, and how the S/X now looks dated to me.
All that said, it's probably a good review for those thinking of "downgrading" from an X to a Y. These are all probably things you'll notice. But you should spend time critically thinking if it's something that's truly an important difference, or if it's something you just don't like because it isn't what you're used to.
Things I thought I'd miss from my ICE car, that are similar to the S/X, but don't: hardware open for glovebox, sunglasses holder, key fob, side mirror adjustment button. The things I do miss are the heated steering wheel and adjustment dial for A/C. I also did have a softer suspension on my last car, but I've gotten used to the trade-off and am starting to dig the sportier feel.
Yeah, the steering wheel thing is just silly. I adjusted it to my body when I first sat in it and that's all. Same for side mirrors. Even if there are other drivers, it remembers their settings, so this is not something you ever need to change.
I mean, I get it: you wind up getting used to what you have, but you have to do the cost/benefit analysis to overcome the natural tendency towards loss aversion. Heated steering is a nice luxury, but how much are you willing to pay for it? Tesla did the math and decided it wasn't enough. I bought a MY, so I guess they were right about what the market demands.
Oh, and if you really want a key fob, they'll sell you one. I have one, but a cell phone makes it largely unnecessary. I mostly have it so that I can give it to someone, instead of a card.
The Model S I briefly drove had air suspension, and while it felt more luxurious, it wasn't as sporty. The S/X are big, heavy cars. Sure, they have superior straight-line acceleration, but highway driving is not a drag race, and my Y has amazing acceleration compared to even most sports cars. I have confirmed that it generates a Tesla Smile on anyone who sits through a 0-60 run.
As for the clean look, totally agree. I was in my old Juke today, cleaning it out. It's a cute car and I liked having it, but the controls look hopelessly busy despite being inferior in every way. I don't even slightly miss the dash behind the wheel.
So I don't want to knock the S/X, but if they offered what I wanted, I would have bought them instead of the Y. I get that all of us are different and want different things. I'm not sure if the guy in the video does, though. Still, with calibration, I find his content valuable.