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Model Y Service Bulletins

Discussion in 'Model Y' started by TDI Gromby, Sep 10, 2020.

  1. HarleyW

    HarleyW Member

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    Denver, CO
    I believe most states require that to first register/title the car after manufacture. I bought a bike out of state and got it and had to turn it in to title the car.
     
  2. SuperRabbit00

    SuperRabbit00 New Member

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    Thanks for the info playa
     
  3. Flyguy3

    Flyguy3 Member

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    Just had my model Y in for service, and asked them to see if there were any applicable service bulletins for my car. Serial number 243XX. They said they checked and there were none applicable at this time.
     
  4. Croathlete

    Croathlete Member

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    I was just in for service and they mentioned they were applying a service bulletin on my vehicle. Doesn't look like they actually did anything though and didn't see it in this OP's list.
     

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  5. smm6321

    smm6321 New Member

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    I have made an appointment to address two of the bulletins in the list (SB 20-40-003 & 20-44-002). I have been told that I need to verify that the bulletins apply to my particular Model Y by looking up the VIN # in the SB. The SB does not list the affected Model Y VINS. It instead refers to a VIN tracker. They also told be that they cannot "just perform certain bulletins upon request". Perhaps I am misreading the tone of the text message, but I am asking myself where is the famous Tesla service in this situation. I have given them my VIN # and asked them to look it up on the VIN tracker. I am starting to feel like I am dealing with any other auto repair service center and warranty issues at this point.
     
  6. Velcade

    Velcade Member

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    What's your car doing that makes you think these apply?
     
  7. NY_Rob

    NY_Rob Member

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    That ship sailed once the M3 was released and Tesla was no longer a boutique car manufacturer. They recalled the red carpets from the sales and service centers and are now actually worse than most major manufacturers regarding after sales service.
     
    • Disagree x 4
    • Like x 1
  8. fparent

    fparent Member

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    Maybe I missed something because I can't see the vin numbers associated with each bulletin. Without the vins this is an interesting curiosity but it's not helpful to me.
     
  9. Margaritaboy

    Margaritaboy Member

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    Northern California
    Anyone have a Y service manual?
     
  10. neutrino

    neutrino Member

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    Wenatchee, WA

    Yeah, same here. How do we know if these SBs apply to us?
     
  11. MP3Mike

    MP3Mike Well-Known Member

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    All you can do is ask Tesla. (Only they have the VIN list for each TSB.)
     
    • Helpful x 1
  12. CoastalMikey

    CoastalMikey Member

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    I had to specifically point out the applicable TSB for the service center to fix the charging door. This is at the 3rd visit and I switched from Jax to Decatur and it was finally done.
     
  13. fparent

    fparent Member

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    There's a possible conflict of interest betweenTesla writing the SB and doing the work. We have to trust Tesla to do the right thing because there's no incentive to do the work when there's no revenue. A dealer gets paid by the manufacturer when it performs a SB.

    Obviously my comment does not apply to critical SB and federally mandated SB.
     
    • Like x 1
  14. jcanoe

    jcanoe Active Member

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    Automobile recall notices are either for a safety issue, i.e. theTakata air bag inflator recall, or an emission issue; it is probably safe to say that the Tesla vehicles will probably never have an emission-related recall.

    Service bulletins exist in the hundreds for most passenger vehicle and light trucks. Depending on when your vehicle was built, where it was built a service bulletin may require parts be added or replaced or a software update be performed on your vehicle.

    Some service bulletin updates may be applied to the vehicle, at the service center's option if the customer experiences a specific issue. The service center is not required to perform an update simply because the update exists and the customer requests the update. Example, say there is an issue with the vehicle's antenna, some customer's experience poor reception on the FM radio or cell phone network. There may be a replacement antenna that can improve reception. If the customer is not experiencing poor reception or if the service center cannot reproduce the poor reception then the service center is not required to install the updated antenna.
     
    • Informative x 1
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  15. Mike_TV

    Mike_TV Member

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    Location:
    Chicagoland
    Had this with a VW. The Bluetooth streaming had the left and right audio channels swapped so it was reversed. VW had a TSB on it but would only apply the fix, a software update, if someone complained.
     
  16. jcanoe

    jcanoe Active Member

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    That's a good one.
     
  17. jcanoe

    jcanoe Active Member

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    #77 jcanoe, Nov 25, 2020
    Last edited: Nov 25, 2020
    My Model Y was delivered in June so assembly was probably completed after the factory shutdown earlier this past spring. The only post delivery issue I had with my Model Y, one that could not be ignored or delayed, was that my Model Y started leaking AC compressor oil (this lubricant is fluorescent yellow btw, like a yellow tennis ball, the compressor oil even glows under a UV black light.) This repair required a Tesla Mobile Service appointment followed by Tesla requesting that I stop driving the Model Y and have the Model Y towed on a flat bed to the Service Center. The repair, including waiting for parts, took over a week.

    I had taken photos of the front compartment after the mobile service technician removed the shroud and the front storage bin so I would have a photo record of what is underneath the shroud and the storage bin. As delivered from the factory my Model Y's AC compressor did not have the acoustic cover installed. Now at the time I was battling a leaking AC compressor so it was kind of self defeating to ask that the Service Center install the acoustic cover on the compressor until I was certain that the leak had been fixed. Honestly, I don't know if the Service Center installed the acoustic cover as part of the repair to my Model Y. Does it sound different, quieter now? Maybe, I'm not really sure. There were a few times this summer during the warmest weather, before the leak was fixed, when the HVAC system sounded like a jet turbine engine spinning up when I lowered the temperature setting. After the repair, the HVAC seems to be quieter. The next time my Model Y needs service I may inquire about the acoustic cover.

    There is an existing service bulletin regarding the AC compressor acoustic cover but the Service Center is not going to install the cover unless the customer complains that the AC compressor is noisy. The service center may possibly install the acoustic cover as part of repairing the HVAC compressor and compressor lines for a separate issue.
     
  18. DennyL

    DennyL Member

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  19. jcanoe

    jcanoe Active Member

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  20. Koolio46

    Koolio46 Member

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    Location:
    Boston, MA
    FYI, posted this in the other thread but just called the Tesla 877 number and asked if my VIN was affected. He put me on hold and said there were no active items for my vehicle.

    I called because I hear a 'clunk' sound when hitting certain bumps in the road that cause the suspension/wheels to drop quickly (and there are a ton of them in Boston!), which I swear wasn't there in the first 2-4 weeks I had the car.
     

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