Never knew who my actual SA is (if there's one), been calling the local service center where I did my test drive and they had my email and told me they would be the one to notify me. However when I ordered that location is not listed as the available pickup location so I had to choose a different one that's slightly further away from my house.
I talked to at least 4 different SA at the local center and each tell me a slightly different story each time. One of them claim to be the manager actually told me to stop calling since I'll be getting different info from different people and get confused (is that an admission that they kinda just give you BS to make you feel better lol).
At long last received email just now: "2021 Model Y Cash Final Payment Ready." Logged in, Blue Button, Vin Assignment: 243xxx, May 10 Order/May 11 Profile Completion, EDD Was: 8/8-8/23, EDD Now: 8/7-8/11, Burbank